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Open Position / April 9, 2024

Sales Development Representative

The Team & Role

The Sale Development Representative (SDR) will create new business sales opportunities for SevenRooms. SDRs will research restaurants, hotels, and hospitality operators in the EMEA region. Then, the SDR will create an outreach plan and determine how these operators can benefit from using the SevenRooms platform. SDRs will identify, engage, and qualify prospects that fit within our target customer profile. You will play an important role in the sales process by promoting the power of our one of a kind guest experience and retention platform through introductory and discovery calls. Our most successful SDRs are curious, autonomous, and goal-focused. You are someone that is connects and builds positive relationships with people from all walks of life.

The SevenRooms Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are changing the current landscape by opening the door for hospitality operators to grow their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. SDRs can expect to be supported and challenged by their manager and peers, steering them towards a successful SDR tenure with career pathing into other areas of the business such as management, Sales (Account Executive), Marketing, or Customer Success roles. You will report to our Director of Sales Development who is focused on the production and professional development of the team.

What You'll Do

  • Prospecting: Prospect and identify clients to contact by email outreach and cold calling
  • Engagement: Inspire prospects to learn about how SevenRooms can be an asset to their business
  • Pipeline Management: Manage an organized pipeline in Salesforce.com
  • Outreach & Research: Test new technologies to source contact information and facilitate outbound outreach; discover new target markets and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers
  • Relationship Building: Establish relationships with prospects in the Europe and across the world

Who You Are

  • You have 1+ years of previous work experience and are passionate about the hospitality industry
  • You have cold calling, sales training and Salesforce.com experience is preferred
  • You have incredible attention to detail and are able to juggle multiple requests
  • You are comfortable working autonomously in a quota-driven sales environment
  • You have strong written and verbal communication skills
  • You excel when faced with a challenge

What We Offer

  • A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
  • Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection.
  • Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organization’s core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
  • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragan’s Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC – Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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