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Open Position / May 4, 2022

Senior Strategy Manager, Marketing Automation

Why SevenRooms 

Through meaningful experiences and innovative technology solutions, SevenRooms is on a mission to transform the hospitality industry.  We built a platform that delivers the ingredients for hospitality owners to be able to provide guests with extraordinary moments.

Our mission matters now, more than ever.  Our guest experience and retention platform empowers restaurant and hospitality operators around the world to take back control of their business, deliver on world-class guest experiences, and revitalize their business to grow even stronger from where they were before the pandemic.  We believe our technology delivers solutions that operators need to restore and enhance their businesses, while also rebuilding the communities where people live and work.

We invite you to take a seat at the table, share your voice and perspective, and contribute as an owner to help us grow further than we have ever imagined.  We are currently accepting candidate applications to work from anywhere in the world where we have business operations.

The Team & Role

SevenRooms is looking for a Senior Strategy Manager, Marketing Automation to join our team. This role is essential to the company’s ability to deepen marketing automation thought-leadership and evolve its strategy in maximizing value of guest data to restaurant operators. 

In this role, you will be responsible for developing and maintaining programs that drive adoption and incremental revenue opportunities. You will play an influential role in accelerating implementation, adoption, and value realization of marketing automation. 

Marketing Automation is emerging as a critical focal point of the SevenRooms platform and our team's domain expertise within this space is a key part of the business. Not only will this team blaze new trails in shaping how our customers activate their guest data, but we will also have the ability to influence and drive groundbreaking customer ROI. Being part of this team means you will have a hand in directly contributing to the evolution of guest data activation and marketing automation within the industry, and the outcomes we will deliver for venues across the globe.

What You’ll Do

  • Marketing Automation Strategy Development: Evolve and develop the marketing automation strategy to new, innovative heights – surface customer segmentation cohorts, expand personalization and behavioral targeting, orchestrate cross-channel journeys, etc.
  • Consultancy: Provide marketing automation consultancy for customers; identify net-new marketing strategies to package as playbooks for customers to learn how to get the most out of their guest data
  • Process: Develop scalable processes and resources to amplify the impact of efforts across the revenue organization
  • Drive Marketing Automation Adoption: Support initiatives targeted at accelerating customer adoption and health of marketing automation 

Who You Are

  • 5+ years of experience in marketing automation, email marketing, and/or cross-channel marketing strategies
  • Experience developing audience segmentation, lifecycle marketing journeys and personalization
  • Familiarity with Marketing Automation, ESPs, and other CRM platforms
  • Knowledge of Excel, Looker, and other BI tools is a plus
  • Strong quantitative, analytical, and data visualization skills
  • Ability to convey complex data and concepts to others effectively and efficiently
  • Ability to collaborate well cross functionally to gain stakeholder buy-in and drive a project forward
  • Experience working directly with customers acting in a consultative manner as a trusted advisor and subject matter expert   

What We Offer

  • A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
  • Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.  
  • Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
  • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms 

SevenRooms is trusted by thousands of hospitality operators around the globe, from local independent restaurants to multi-concept hospitality groups like MGM Resorts International, Wolfgang Puck, Mandarin Oriental Hotel Group, Bloomin' Brands and more. Together with our clients, we power tens of millions of guest experiences across the globe every month.  

Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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