Established in 1963, Victor’s Cafe is one of the only Cuban fine dining restaurants in NYC. Like any independent venue and certainly one like Victor's Cafe that has withstood the test of time, management is focused on minimizing costs, driving revenue, and increasing operational efficiencies.
For Victor's Cafe, this meant focusing on how they could spend less to fill their seats while also getting more turns on every table. Until they discovered SevenRooms, they didn't realize their was a system that could help them optimize their entire guest-facing experience, including marketing and in-service operations.
In this case study, you'll learn how Victor's Cafe:
- Reduced cover fees by prioritizing direct reservations
- Increased revenue by introducing pre-sales for special dining experiences
- Optimized their seating to add 50 more covers per night