The partnership will enable hoteliers to seamlessly combine POS data and valuable guest insights throughout the entire guest journey
MIAMI (10 MAY 2022) – The xnPOS team is delighted to announce its integration with SevenRooms, a guest experience and retention platform for the hospitality industry. This partnership brings together two operator-focused hospitality platforms to provide hoteliers with deep customer insight to increase revenue and exceptional guest service.
The SevenRooms platform is used by operators in more than 250 cities globally to increase profitability by leveraging approved guest data to build direct relationships, deliver exceptional experiences, and increase repeat business. Combining the SevenRooms platform with the xnPOS point of sale system, global hospitality operators now have access to a comprehensive suite of features to help them efficiently and seamlessly manage their food and beverage service and experiences. Most importantly, the integration of the two platforms provides access to robust guest data and insights that can be used both on- and off-premise to help hospitality operators power highly personalized experiences that boost revenue and repeat visits and orders.
Angela DeFranco, VP of Product for SevenRooms, said: “Now more than ever, it’s crucial for restaurants and hotels to offer personalized, best-in-class experiences for guests as they return to travel. As the hotel industry continues its recovery after a challenging two years, the seamless integration between SevenRooms and xnPOS provides operators with the tools they need to do more with less, reducing operational friction and helping them create deeper relationships with their guests. We’re excited to integrate with xnPOS to support more hoteliers across the globe, giving them deeper insight into what guests are spending across their F&B to help them provide experiences that drive repeat business.”
Emmanuel Clave, VP Product Management for xnPOS, commented: “SevenRooms is the perfect fit with the xnPOS product suite. Throughout the entire guest journey, from the opening and closing of every table, the SevenRooms platform provides the floor manager full control and visibility, including live spend per table. With xnPOS and SevenRooms’ guest data insights, hoteliers can continue to create meaningful and memorable guest experiences, in turn driving more guest loyalty and increased average checks.”
xnPOS is a fully internationalized food & beverage point of sale system designed to meet the specific requirements of the hotel industry. It is a centrally managed, full-service, cloud system with enterprise scalability, security and performance. With a focus on self-service for guests and mobility for hotel team members, xnPOS can help revolutionize your hotel service and dramatically reduce operating costs. xnPOS is successfully installed in hotels in over 40 countries worldwide. Please visit our new website www.xnpos.net
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premise. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, Highgate Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Australian Venue Company, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf. www.sevenrooms.com
Bianca Esmond | Director, Brand Marketing