Product Update for July 2019

6 new features give you more control than ever before. Plus, it's time to update your app!

More insight with the new 'Wait Times Report' 

Our new ‘Wait Times Report’ surfaces critical insights to help you better manage crowds.



Duration Picker is live in production! 

Would your guest like to stay for one hour or two? Let them decide with the new duration picker on the reservation widget.

Until now, the reservation widget would just assume the default duration for that party size. Now, you can designate how short or long a reservation can be booked for and the widget will allow customers to make their own choice!

But that’s not all. Not only can guests choose their duration, you can decide if you want to actually charge prepayments or cancellation fees based on the duration selected. For example, charging $20 per 30 minutes reserved ($40 for an hour) is now a snap. 

Ready to give it a try? There’s two quick things that you need to do.

First, you’ll need to update your widget code to support this new feature. Specifically, add ?duration_picker=true. If you’re not sure how to add that, email support at or contact your Customer Success Manager.

 Next, you need to enable it on the applicable Access Rule:

Login > Navigate to Settings > Access Rules


‘User Manager Only’ Access Level 

We introduced a brand new type of user. Designed for IT managers who need to manage access to SevenRooms, ‘User Manager Only’ users can add users, remove users, change access and more. But they won’t be able to access operational sections of SevenRooms such as the reservation book or guest profiles. Their view only contains only the User Management settings pages. In addition, these users can: 


Want to check it out? Login > Navigate to Settings > User Accounts

Open reservations at a Set Time for Internal Booking

Want reservations on a shift to be available 30 days out but have the entire day of availability open at 10am? That's now a setting available in shift setup. It’s the last item in the properties section. This is what it looks like:

Enhancements to the Events Widget


A small but mighty improvement for Tripleseat users

Our integration with Tripleseat enables you to view event booking and table reservations side by side in SevenRooms. Now with this enhancement, tables (and reservation notes) can be changed in SevenRooms and will only update to the Tripleseat tables if there is as subsequent change to the table in Tripleseat itself.  SevenRooms keeps track of the most recent change in either system.

Learn more about our integration with Tripleseat.


Mobile 4.2.1

If you don’t have auto-updates turned on, it’s time to head to the app store and download the latest version of the SevenRooms app (4.2.1). This release features speed improvements and bug fixes but no new functionality. 

Download the new app.


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