Industry Research

Creating Personalised Dining Experiences Through Technology

2020 UK Restaurant Industry Report

In the UK, the restaurant industry is undergoing a monumental shift — with rising rent, labour, and food costs contributing to a squeeze on operator margins. Restaurants on the High Street are adapting, bringing unique, differentiated offerings to the table to attract customers.

SevenRooms' recently released study, Creating Personalised Dining Experiences Through Technology, uncovers some of the key areas consumers want to see improved in the UK restaurant industry.

Key findings include:

To learn more about how UK restaurants can gather and leverage guest data, download the study today.

Research Methodology

SevenRooms commissioned YouGov PLC – a third party, professional research and consulting organization – to poll the views of 2,017 adults who agreed to take part. Fieldwork was undertaken online between 4–6 October, 2019. The figures have been weighted and are representative of all GB adults (aged 18+).


We use cookies to offer you a better experience, analyze site traffic, and serve targeted advertisements. By continuing to use the website, you consent to the use of cookies in accordance with our Cookie Policy.