Use Resy at your restaurant? Let's talk.
Continue using Resy to acquire new diners, and turn those first-time reservations into repeat diners automatically with SevenRooms' CRM & Marketing Suite.
Drive 3x ROI and tie email performance to metrics that matter, like reservations, covers, and revenue generated
Send automated emails to the right guest at the right time to make each guest feel special without you lifting a finger
11 out-of-the-box campaigns, proven to bring guests back can be customized to fit your individual brand of hospitality
Onboard with ease and automatically send your first expert-crafted email within 48 hours
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Connect with guests & bring them back, automatically
Build guest profiles that get smarter over time
Take the manual work out of customer relationship management. Our intelligent CRM automatically collects and tags guest data so you can focus on great guest experiences.
Catch guests’ attention with personalized marketing
Feed customer data into marketing campaigns using custom tags or Auto-tags for a more individual experience your guests are sure to click.
Prove the ROI of your marketing campaigns
Link restaurant marketing efforts to check size with shared reporting and analytics so you can quickly understand which campaigns and channels to invest in more.
Infuse guest data into every part of your business
Automatically collect and aggregate guest data in a unified platform that’s not just organized, but actionable. Turn data into a value-add that helps your business grow with the restaurant CRM built for hospitality.
Collect and build detailed guest profiles automatically with preferences, special occasions, guest notes, visits, order and purchase history.
Centralize guest profiles for a unified view of the customer across locations and departments.
Automate personal touches that make each guest feel special
Automatically re-engage guests with more than 13 industry-tested automated emails designed to bring guests in again and again. Get creative by adding your own custom emails into the mix.
Send the right email to the right guest at the right time with detailed segmentation based on guest behavior, preferences and history.
Create segmented marketing lists for audience groups, like "wine lovers" or "Tuesday regulars."
Personally engage guests with special email outreach from your GM, owner or chef.
Drive marketing ROI and tie email performance to revenue
Connect email campaigns with real business outcomes and increase the return on investment from your marketing programs.
Monitor KPIs like email opens and clicks, reservations, orders and campaign revenue.
Optimize email marketing campaigns based on guest engagement.
Calculate marketing ROI, improve profitability and reduce customer acquisition costs.
Keep a pulse on guest sentiment automatically
Stay a step ahead of your brand sentiment with restaurant reputation management software featuring compiled reviews, in-line replies and integrated guest profiles.
Link reviews to guest profiles and add Auto-tags like “positive reviewer” based on ratings.
Get daily guest feedback summary emails delivered to your inbox.
Reply directly to guest feedback from your reputation dashboard.
"It has brought in tens of thousands in incremental revenue in a short few months. The lift is minimal, and the thing just runs in the background, marketing consistently to a group of people who otherwise wouldn't have been communicated with. The ROI is huge.
$162K
REVENUE GENERATED
2,458
COVERS GENERATED
72%
EMAIL OPEN RATE
$162K
REVENUE GENERATED
2,458
COVERS GENERATED
72%
EMAIL OPEN RATE
