“We’ve been able to reduce our fees by over 50%. We serve nearly a million customers annually, so those dollars add up. If I look at reservations booked through our website directly, with SevenRooms powering our booking widget and helping us drive clients to our website, we’ve seen bookings through our websites are at about 35-40%.”
$400K
REVENUE FROM
EMAILS IN 2021
$76K
SAVED WITH COMMISSION-FREE COVERS & ORDERS
$7.43
INCREMENTAL REVENUE EARNED PER EMAIL
$400K
REVENUE FROM
EMAILS IN 2021
$76K
SAVED WITH COMMISSION-FREE COVERS & ORDERS
$7.43
INCREMENTAL REVENUE EARNED PER EMAIL
"The ROI from SevenRooms was greater than we imagined. With SevenRooms, we were able to reduce the costs associated with third-party booking fees and the cost of staffing our reservations team by more than half. There is no other system on the market that could have gotten us these results, and we certainly couldn’t have done it alone."
50%
REDUCTION IN ONLINE MARKETING COSTS ACROSS 11 RESTAURANTS GLOBALLY
57%
REDUCTION IN RESERVATION TEAM STAFFING COSTS
50%
REDUCTION IN ONLINE MARKETING COSTS ACROSS 11 RESTAURANTS GLOBALLY
57%
REDUCTION IN RESERVATION TEAM STAFFING COSTS
“As a company, we really focus on personalising the guest journey on and offline. SevenRooms gives us the opportunity to do that. We can leverage guest insights and data based on recency, frequency, value and purchase behaviour. And the segmentation that is possible through condition-based auto-tags is a game changer for us in terms of marketing.”
341K
DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS
£70K
INCREMENTAL REVENUE GENERATED BY AUTOMATED EMAILS
78K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
341K
DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS
£70K
INCREMENTAL REVENUE GENERATED BY AUTOMATED EMAILS
78K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
