Careers

We're transforming hospitality. Work with us to make it happen.

We believe that when insight and instinct combine, people and businesses thrive. At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

Open Positions

No Results Reset Filters

Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Senior Manager, Product Marketing

New York, NY

About the Role

SevenRooms is transforming hospitality. We help restaurant, hotel, nightclub and entertainment operators create and cultivate direct relationships with their guests. Our reservation, seating and guest engagement platform boosts revenue and enables personalized service and marketing.

We’re searching for an experienced B2B product marketing professional to drive our client-facing product marketing efforts. Reporting to the SVP, Marketing, you will be a product expert and play a key cross-functional role in evangelizing our product with internal and external audiences. Title and compensation are commensurate with experience.

What You'll Do

  • Develop product value prop, positioning, messaging and go-to-market strategy for customers, customer-facing teams, prospects, and Sales
  • Work with Product, the wider Marketing team, Sales, Customer Success, and cross-functional teams to gather feedback, develop, and deliver clear messaging for SevenRooms’ products
  • Launch and promote new product to customers amplifying the message through multiple marketing channels
  • Create and maintain sales collateral and training materials, including pitch decks, training guides and more
  • Create content that support our value prop and demonstrates our product and category leadership
  • Develop data-driven programs and campaigns aimed that drive onboarding, activation and retention of our hospitality clients
  • Conduct market research and maintain pulse on competitive product offerings
  • Run NPS tracking programs

Who You Are

  • 5+ years of product marketing experience
  • Deep expertise in current and innovative B2B marketing strategies across multiple channels (email, webinars, live chat, display, paid social, etc.), including the creation, execution, measurement, analysis and reporting across channels
  • Previous experience in a B2B SaaS company or hospitality-focused environment is preferred
  • Experience with Marketo, Salesforce, Totango, MixPanel and Looker is a big plus
  • Excellent verbal and written skills with the ability to distill key takeaways quickly
  • Ability to thrive in a fast-paced environment with multiple projects and priorities
  • Exceptional attention to detail
  • Collaborative, team player with the ability to also drive things forward across multiple cross-functional teams

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Customer Success Manager

New York, NY

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

As a software explorer, you have a natural curiosity to not only ask how a feature works, but why. You are a resourceful, tenacious, and effective team player who approaches your work with humility, integrity and a desire for continuous growth. Most importantly, you are motivated by our clients’ happiness, providing technical and business solutions to improve retention and make their lives easier!

This is a full-time position and will report to the Senior Manager, Customer Success.

What You'll Do

  • Operate as the lead point of contact for any and all matters specific to our customers
  • Account setup & maintain data integrity to track key account metrics
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Assist with high severity requests or issue escalations as needed
  • Ad-hoc tasks

Who You Are

  • 3-5+years working in challenging, customer-facing roles, ideally within the B2B & SaaS space
  • Proven experience in a Customer Success or Account Management role strongly preferred
  • Technical aptitude and understanding of the hospitality software industry preferred
  • Excellent verbal and written communications skills; email and phone professionalism and charisma
  • Passion for the hospitality tech space
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Built and implemented systems and process for internal communication
  • Proven ability to manage multiple projects while paying strict attention to detail
  • 15% travel

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Customer Success Manager, Enterprise

New York, NY

About the Role

SaaS is on our mind; hospitality is in our heart.

We are looking for a passionate Customer Success Manager, Enterprise who will help us ensure the long-term success of our enterprise customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked in the hospitality space. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

As a software explorer, you have a natural curiosity to not only ask how a feature works, but why. You are a resourceful, tenacious, and effective team player who approaches your work with humility, integrity and a desire for continuous growth. Most importantly, you are motivated by our clients’ happiness, providing technical and business solutions to improve retention and make their lives easier!

This is a full-time position and will report to the Enterprise Customer Success Team Lead.

What You'll Do

  • Operate as the lead point of contact for any and all matters specific to our enterprise customers
  • Account setup & maintain data integrity to track key account metrics
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Assist with high severity requests or issue escalations as needed
  • Ad-hoc tasks

Who You Are

  • 5+years working in challenging, customer-facing roles, ideally within the B2B & SaaS space
  • Proven experience in a Customer Success or Account Management role strongly preferred
  • Technical aptitude and understanding of the hospitality software industry preferred
  • Excellent verbal and written communications skills; email and phone professionalism and charisma
  • Passion for the hospitality tech space
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Built and implemented systems and process for internal communication
  • Proven ability to manage multiple projects while paying strict attention to detail
  • BA/BS degree or equivalent
  • 25% travel

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Director, Customer Success

New York, NY

About the Role

SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.

What You'll Do

  • Mentor and inspire a global team of high-performing Customer Success Managers
  • Develop best practices as well as user adoption and retention strategies for your team
  • Partner with Onboarding to ensure successful implementations and smooth transitions to Customer Success
  • Liaise with Product and Engineering on identification and tracking of customer requirements
  • Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk
  • Develop performance objectives for our Customer Success Managers, financial targets and capacities, and critical milestones for client lifecycles
  • Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements

Who You Are

  • 5-8+ years of management experience in Customer Success, Account Management, or related customer-facing positions within a rapidly growing SaaS company
  • People management and development experience; demonstrated leadership through accountability, continuous training, and coaching
  • Proven track record of conducting quantitative analysis to derive insights and implement growth strategies
  • Experience with Salesforce is required
  • Working knowledge of Totango and Looker is a plus

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Senior Product Manager

New York, NY

About The Role

The Senior Product Manager will join a fast-paced Product team responsible for the definition and creation of innovative software products for our global customers and internal business stakeholders. Our Product Managers interact regularly with cross-functional teams, including engineering, user experience design, customer success, and finance. They also represent the voice of internal stakeholders to ensure we are also developing internal facing products and system integrations to meet their needs. Flexibility and the ability to meet tight deadlines with good grace and humor are keys to success. This role will report into the VP of Product.

What You’ll Do

  • Define business and product requirements
  • Engage with product managers and business stakeholders driving a variety of business initiatives
  • Lead cross-functional teams to execute on product plans and to deliver results
  • Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
  • Analyze and act on business metrics and data to grow the business
  • Identify our customers' needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods
  • Research and understand customer requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
  • Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints
  • Working with the other teams to ensure a high degree of consistency in how the company and the product are represented
  • Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities

Who You Are

Personal Attributes:

  • A keen interest in technology and new technology trend
  • Radical thinking paired with strong execution - can envision a different world and can articulate a clear path to get there
  • A self-starting, entrepreneurial mindset and the ability to bring out this quality in others.
  • Able to set clear and deliverable goals. Demonstrate tenacity, commitment to deliver and be accountable for results.
  • Proven ability to influence cross-functional teams.
  • Comfortable working with large, disparate data sets and web technologies
  • Able to easily context switch activities
  • Connecting the dots and seeing the vision
  • Able to balance multiple projects at once and adhere to deadlines (strong time management skills are key)
  • A mover & shaker, with strong interpersonal skills, who adapts well to a dynamic and fast-paced environment

Requirements:

  • BA/BS; MBA is a plus
  • 5+ years of product management experience preferably within Enterprise SaaS applications
  • Ability to comfortably and confidently present to all levels within the enterprise and to work with stakeholders across multiple business units including at the executive level
  • Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through
  • Ability to deliver initiatives from conception through completion
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Flatiron with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

QA Engineer

New York, NY

About the Role

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences.

SevenRooms Engineering is seeking a smart and resourceful Quality Assurance Engineer to support our rapid growth. You will work closely with our world-class team of engineers, product managers and designers, learning about our product, mobile and cloud technology stack, agile software development process, and testing real features that ship directly to our customers. We are a pragmatic team with a culture of shipping high-quality products that deliver value to the customer. We believe in using the right tools for the job and maintaining simplicity in our design. If you enjoy working in a fast-paced environment with very talented people, SevenRooms Engineering may be a good fit for you!

What You'll Do

  • Define, design, and implement automation test cases using Rainforest QA software
  • Perform manual testing of both web and mobile products
  • Become a product expert on the SevenRooms platform
  • Establish a culture of QA in every part of the product development process
  • Work with engineers to resolve issues and bugs
  • Attend and participate in daily dev/product standups

Who You Are

Minimum qualifications:

  • BS degree
  • 4+ years of relevant work experience (product, engineering, QA, test automation, etc)
  • Experience with agile / scrum development methodology
  • Excellent problems solving and analytical skills
  • Very detail-oriented
  • Excellent communication skills in verbal and written English
  • Programming experience not required

Preferred qualifications:

  • 4+ years of relevant work experience
  • Prior hospitality experience (e.g. working in restaurants, nightlife and/or hotels) strongly preferred
  • Experience with one or more general purpose programming languages including but not limited to: Python, JavaScript
  • Experience using Rainforest QA or a similar tool

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

QA Analyst

New York, NY

About the Role

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences.

SevenRooms Engineering is seeking a smart and resourceful Quality Assurance Analyst to support our rapid growth. You will work closely with our world-class team of engineers, product managers and designers, learning about our product, mobile and cloud technology stack, agile software development process, and testing real features that ship directly to our customers. We are a pragmatic team with a culture of shipping high-quality products that deliver value to the customer. We believe in using the right tools for the job and maintaining simplicity in our design. If you enjoy working in a fast-paced environment with very talented people, SevenRooms Engineering may be a good fit for you!

What You'll Do

  • Define, design, and implement automation test cases using Rainforest QA software
  • Perform manual testing of both web and mobile products
  • Become a product expert on the SevenRooms platform
  • Establish a culture of QA in every part of the product development process
  • Work with engineers to resolve issues and bugs
  • Attend and participate in daily dev/product standups

Who You Are

Minimum qualifications:

  • BS degree
  • 2+ years of relevant work experience (product, engineering, QA, test automation, etc)
  • Experience with agile / scrum development methodology
  • Excellent problems solving and analytical skills
  • Very detail-oriented
  • Excellent communication skills in verbal and written English
  • Programming experience not required

Preferred qualifications:

  • 4+ years of relevant work experience
  • Prior hospitality experience (e.g. working in restaurants, nightlife and/or hotels) strongly preferred
  • Experience with one or more general purpose programming languages including but not limited to: Python, JavaScript
  • Experience using Rainforest QA or a similar tool

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Product Designer

New York, NY

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences.

About the Role

Our Product team is seeking a hands-on Product Designer to craft and deliver extraordinary experiences to our customers. You will work closely with our world-class team of engineers, product managers and designers, learning about our product, mobile and cloud technology stack, agile software development process, and crafting features that ship directly to our customers. This role will report into the VP of Product.

  • Cultivate a deep understanding of SevenRooms’ Product UI styles, patterns, and standardized elements and interactions.
  • Manage your bandwidth and project pipeline to execute UI/UX design in time with our team’s software roadmap.
  • Provide prototypes/deliverables to describe interactions and motion to enhance UI.
  • Execute final, “pixel perfect” UI designs and package, spec, and prep for engineering.
  • Obsessively QA developed software for visual perfection, and provide detailed feedback to engineering towards revisions.

Who You Are

  • 3-5+ years of software UI/UX design experience; B2B and/or SaaS experience preferred
  • Enthusiasm to get your hands dirty in design - wireframes, pixel perfect mocks, and prototypes
  • Experience working on a high-performing, collaborative team in a complex and ambiguous environment
  • Very solid, current, and demonstrable skill in multiple areas of UX design (research, IA, visual, prototyping, etc.)
  • Deep understanding of the tools of the trade (Sketch, Photoshop, Illustrator, prototyping tools).
  • Crystal clear and concise verbal and written communication
  • Experience with accessibility, localization and internationalization
  • Experience facilitating workshops, critiques, mentoring more junior designers

Additional Requirements

  • You will be asked to submit an online portfolio along with your resume for further consideration. Your portfolio tells thoughtful and alluring stories about experiences you created for large scale B2B web, web app, and iOS apps for leading brands.
  • You should be prepared to present to a cross-functional panel as part of the interview process.

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

 

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

iOS Engineer

New York, NY

About the Role

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers hospitality operators to understand their customers, market to them, and efficiently provide world-class experiences.

Our mobile application is the primary way by which restaurant staff run operations and make split-second decisions about service that impacts both the guest experience and the bottom-line. Customers operating in a high-stress, fast-paced environment introduces a number of technical scenarios. As our product continues to evolve, we are looking for an iOS Engineer to join our engineering team and contribute to the SevenRooms platform.

What You'll Do

  • Design and implement new user-facing features in SEVENROOMS iOS applications
  • Build the libraries and frameworks that support complex synchronization workflows with high availability and redundancy
  • Optimize mobile applications on the iOS platform
  • Develop prototypes quickly
  • Insist on strong UX by utilizing the latest technology in user interface design

Who You Are

  • Undergraduate degree in Computer Science or a similar technical field of study, or equivalent practical experience
  • Expertise with algorithms, data structures, complexity analysis and software design
  • Software development experience in Objective-C using iOS frameworks
  • 4+ years of relevant work experience, including software development experience
  • An individual who takes ownership, insists on high standards, and is a team player 

Preferred qualifications:

  • Experience with one or more general purpose programming languages beyond Objective-C including but not limited to: Java, C/C++, C#, Python, JavaScript, Go, or Swift.
  • 4+ years of iOS development experience
  • Comfortable with Objective-C (and optionally Swift) and have extensive knowledge of iOS development techniques and practices
  • Knowledge of the iOS SDK performance tools and optimization techniques
  • Interest and ability to learn other programming languages as needed
  • Experience in developing or integrating with large-scale web applications

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Engineering Manager

New York, NY

About the Role

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers hospitality operators to understand their customers, market to them, and efficiently provide world-class experiences.

As the Engineering Manager at SevenRooms, you will help scale our engineering organization for the next phase of growth. Our exceptional software engineers operate with smarts and speed - and as a manager, you guide the way. The SevenRooms platform is a rapidly evolving product with complex technical challenges that demands a world class team to deliver on. With this growth comes the need to evolve our operating structure and enhance our processes so that we can:

  • Create a strong engineering culture that insists on high standards and shipping product
  • Evolve our SDLC to make effective use of tooling and be more measurable and predictable
  • Create a long-term home for engineers through a transparent and effective career framework
  • Execute on high priority engineering projects

What You'll Do

  • Manage a team of software engineers, including design and code review
  • Drive high-priority technical projects and provide leadership in a fast-paced environment
  • Create strong engineering culture through code review standards, sprint and release planning, and SDLC design
  • Be an expert in a component-level and systems-level view of the SevenRooms architecture; assist in architecture review and analysis
  • Work closely with product management to deliver cross-functional success
  • Assist engineering leadership in developing a career framework for long term growth
  • Hire and enable talented engineers

Who You Are

  • Undergraduate degree in Computer Science or a similar technical field of study, or equivalent practical experience
  • Expertise with algorithms, data structures, complexity analysis and software design
  • Expertise with cloud-based systems design (AWS, Google Cloud, Azure, or similar)
  • 3-5+ years of technical leadership and people management experience
  • An individual who takes ownership, insists on high standards, and is a team player

Preferred qualifications:

  • Previous high-growth startup experience
  • Python, React/Redux, Google Cloud experience
  • Knowledge of both web and mobile platforms

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation. We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Fullstack Software Engineer

New York, NY

From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate a direct relationship with guests to enable exceptional experiences. By leveraging data from dozens of external and internal sources with our proprietary algorithms, our software enables hospitality operators to understand their customers, market to them and efficiently provide world-class experiences.

About the Role

SevenRooms Engineering is seeking a Fullstack Software Engineer to support the company’s rapid growth. You will work closely with our world-class team of engineers, product managers and designers, learning about our product, mobile and cloud technology stack, agile software development process, and implementing real features that ship directly to our customers. We are a pragmatic technical team with a culture of shipping high-quality, extensible code that focuses on delivering value to the customer. We believe in using the right tools for the job and maintaining simplicity in our design. 

What You'll Do

  • Design, develop, test, deploy, maintain and improve software with a strong focus on customer-facing features
  • Be the technical owner of features, from design to implementation to ongoing support
  • Manage individual project priorities, deadlines, code quality and deliverables
  • Participate in occasional on-call duties to keep software systems up and running

Who You Are

  • BS degree in Computer Science, similar technical field of study or equivalent professional experience
  • Experience with algorithms, data structures, complexity analysis and software design
  • 5+ years of relevant work experience
  • Software development experience in one or more general purpose programming languages
  • Experience working with two or more from the following: web application development, Unix/Linux environments, mobile application development, distributed and parallel systems, machine learning, information retrieval
  • Experience with one or more general purpose programming languages including Python and/or JavaScript
  • Experience using Google Cloud and/or App Engine a plus

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Sales Manager

New York, NY

About the Role

We are looking for a sales leader who’s passionate about coaching and growing talent, and is excited to help us scale. The ideal candidate must have run complex sales cycles and mastered consultative processes in addition to having led teams with marked success. As the Sales Manager at SevenRooms, you will oversee and grow our East Coast Dining Sales team.

What You'll Do

  • Be a strong people leader  — assess the strengths and weaknesses of your team and manage accordingly; provide weekly, monthly, and quarterly performance reports with your team
  • Grow the team — source, interview, and hire top salespeople as we continue to scale
  • Assist on important deals — you will play a supporting role to your direct reports in many different ways, from prospecting the top new restaurant groups, to sourcing the decision maker to creating the sales deck, and assisting throughout the sales cycle, inclusive of supporting closing deals
  • Integrate with the region — our sales team has ownership over most of our revenue-based regional goals, and it is up to the Sales Manager to ensure their team is staffed and Account Executives are performing to hit these goals
  • Scale insights — establish best practices for how to effectively manage a sales team and their book of business and develop new sales plans, strategies, and programs to help increase your team’s productivity
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Who You Are

  • You have experience leading a team and pride yourself on your ability to motivate others
  • You have a bias towards action and are able to thrive in a constantly changing work environment
  • You have 2+ years of SaaS sales experience having exceeded personal goals
  • You have 3+ years of sales management experience; high-growth or early-stage start-up experience is a plus
  • You are tech-savvy and navigate sales and internal tools quickly (Salesforce, Gong.io, Google Apps)
  • You love hospitality and want to support operators and their business needs

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Sales Development Representative

New York, NY

About The Role

We are looking for a go-getter Sales Development Representative to help hospitality operators find the solution they’ve been dreaming of! You love hospitality and technology and want to be part of an innovative software startup changing the world of hospitality.

The Sales Development Representative (SDR) will play a critical role of identifying and qualifying prospects that fit within our target customer profile. The SDR acts as the first point of contact between prospects and the sales team.  

What You’ll Do

  • Prospect and identify clients to contact via email outreach and cold calling
  • Inspire prospects to learn about how SevenRooms can be an asset to their business
  • Manage an organized pipeline in Salesforce.com
  • Test new technologies to facilitate outbound outreach
  • Discover new target markets and implement campaigns through outbound calls and emails
  • Establish strong working relationships with prospects in the US and across the world
  • Assist the sales team by identifying relevant decision makers

Who You Are

  • You have 1+ years of previous work experience
  • Strong attention to detail and ability to juggle multiple tasks at one time
  • Comfortable in a fast-paced, quota driven sales environment
  • Cold calling, sales training and Salesforce.com experience is preferred
  • Restaurant, nightlife or hotel industry experience a plus

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales

London

About the Role

We're looking for talented and highly consultative Account Executives to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old startup headquartered in New York and with a European office based in London (Victoria). Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups clients to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus

What We Offer

  • Competitive salaries and flexible work life balance
  • 24 vacation days per year (inclusive of bank holidays)
  • A full slate of health cover including private health insurance with dental emergency cover
  • A fun, vibrant growing office environment in London with a smart and passionate team doing incredible things to disrupt the hospitality tech space

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

General Manager, APAC (Sydney)

Sydney

About the Role

Our business is growing, and we’re looking for a seasoned General Manager to build and strengthen our presence in Asia.

You will own the strategic direction across our Asia Pacific markets and deliver results aligned with the opportunities that come from our expanding presence in the region. This includes the opportunity to build a winning team from the ground up. Working directly with restaurants and hospitality groups, you will foster strong relationships with and recommend the appropriate SevenRooms solutions to prospects. In addition to introducing new clients to our platform, you will collaborate with our operational teams to support the onboarding and maintenance of new accounts.

What You'll Do

  • Forge strong sales relationships, often at the C-level, with restaurants and hospitality groups to educate them on SevenRooms’ products and solutions
  • Build and execute an annual plan, being responsible for revenue, margin, and P&L
  • Own the full sales lifecycle from prospecting through go-live, including: generating leads, conducting product demonstrations, providing frequent communication and follow-up, negotiating/closing contracts, and new client onboarding
  • Conduct market research and identify opportunities for product innovation and market expansion
  • Become a trusted advisor and advocate for your clients
  • Build and manage a local team of sales and customer success professionals
  • This role requires 50% travel

Who You Are

  • You love hospitality and technology, and have a proven track record of sales success and established relationships with restaurants, nightlife, and/or hotels
  • Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators
  • You possess 10+ years of leadership experience in B2B general management, sales management, and/or consultative SaaS sales
  • You have experience opening up new markets and working on an international or remote-based team
  • You are a natural relationship builder and performance-based leader
  • You are familiar with Salesforce or an equivalent tool

What We Offer

  • Competitive salaries and flexible work life balance
  • 15 paid vacation days and 12 paid statutory holidays per year
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel, and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales

New York

About the Role

We're looking for talented and highly consultative Account Executives to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup based in Chelsea. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales - Washington, DC

Washington, DC

About the Role

We're looking for talented and highly consultative Account Executives in Washington, DC to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup, headquartered in New York City. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus
  • BA/BS degree or relevant work experience

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • Working remotely from the comfort of your own home in Washington DC!
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space. 

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales - Orlando

Orlando, FL

About the Role

We're looking for talented and highly consultative Account Executives in Orlando to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup, headquartered in New York City. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus
  • BA/BS degree or relevant work experience

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • Working remotely from the comfort of your own home in Orlando!
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space. 

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales - Miami, FL

Miami, FL

About the Role

We're looking for talented and highly consultative Account Executives in Miami to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup, headquartered in New York City. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus
  • BA/BS degree or relevant work experience

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • Working remotely from the comfort of your own home in Miami!
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space. 

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales - Los Angeles, CA

Los Angeles, CA

About the Role

We're looking for talented and highly consultative Account Executives in Los Angeles to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup, headquartered in New York City. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus
  • BA/BS degree or relevant work experience

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • Working remotely from the comfort of your own home in Los Angeles!
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space. 

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Account Executive, Dining Sales - Chicago, IL

Chicago, IL

About the Role

We're looking for talented and highly consultative Account Executives in Chicago to help hospitality operators find the solution they’ve been dreaming of!

You love hospitality and technology, and have had proven SaaS sales success. You’re excited by the prospect of working with a seven-year-old+ startup, headquartered in New York City. Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators. Most importantly, you want to be part of an innovative and hardworking software startup changing the world of hospitality.

As an Account Executive, you’ll work directly with restaurants and hospitality groups to identify gaps in their current processes and tools, recommending the appropriate SevenRooms solution. You will be responsible for adding new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster strong relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited about the platform.

What You'll Do

  • Build and maintain a pipeline of leads
  • Follow up quickly and effectively with all prospects
  • Own the sale from prospecting all the way through to go-live, including product demonstration, follow-ups, agreement signing, etc.
  • Conduct meetings and demos both in person and virtually
  • Become a trusted advisor and advocate to your clients

Who You Are

  • 3-5+ years of relevant B2B, SaaS or hospitality sales experience
  • Superior presentation skills in both face-to-face and virtual settings
  • Technologically savvy and adept at learning new tools and processes
  • A natural networking style and willingness to take risks
  • Excellent organization and prioritization skills
  • Comfortable working in a rapidly changing and entrepreneurial environment
  • Experience with Salesforce or equivalent tool
  • Restaurant or hotel industry experience a plus
  • BA/BS degree or relevant work experience

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • Working remotely from the comfort of your own home in Chicago!
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space. 

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

General Manager, APAC (Singapore)

Singapore

About the Role

Our business is growing, and we’re looking for a seasoned General Manager to build and strengthen our presence in Asia.

You will own the strategic direction across our Asia Pacific markets and deliver results aligned with the opportunities that come from our expanding presence in the region. This includes the opportunity to build a winning team from the ground up. Working directly with restaurants and hospitality groups, you will foster strong relationships with and recommend the appropriate SevenRooms solutions to prospects. In addition to introducing new clients to our platform, you will collaborate with our operational teams to support the onboarding and maintenance of new accounts.

What You'll Do

  • Forge strong sales relationships, often at the C-level, with restaurants and hospitality groups to educate them on SevenRooms’ products and solutions
  • Build and execute an annual plan, being responsible for revenue, margin, and P&L
  • Own the full sales lifecycle from prospecting through go-live, including: generating leads, conducting product demonstrations, providing frequent communication and follow-up, negotiating/closing contracts, and new client onboarding
  • Conduct market research and identify opportunities for product innovation and market expansion
  • Become a trusted advisor and advocate for your clients
  • Build and manage a local team of sales and customer success professionals
  • This role requires 50% travel

Who You Are

  • You love hospitality and technology, and have a proven track record of sales success and established relationships with restaurants, nightlife, and/or hotels
  • Your buzzwords are CRM and POS, and you know the best tips and tricks to connect with hospitality operators
  • You possess 10+ years of leadership experience in B2B general management, sales management, and/or consultative SaaS sales
  • You have experience opening up new markets and working on an international or remote-based team
  • You are a natural relationship builder and performance-based leader
  • You are familiar with Salesforce or an equivalent tool

What We Offer

  • Competitive salaries and flexible work life balance
  • 15 paid vacation days and 12 paid statutory holidays per year
  • A smart and passionate team doing incredible things to disrupt the hospitality tech space

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel, and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Recruiter

New York, NY

About the Role

We are looking for a passionate and experienced Recruiter to join our People team.  

In this role, you will design and implement best-in-class recruiting strategies that scale, while building a fantastic experience for candidates & teammates alike. You'll be a consultative partner to our hiring leaders, getting to know, advise, and advocate for their businesses. And from a candidates' first touch with SevenRooms, you will be a guide, thought partner, and advisor for driving engagement with talent.

What You'll Do

  • Own full lifecycle recruitment for several business and technical teams (e.g. Product, Sales, Customer Success, Marketing etc.); source, screen, interview and hire candidates
  • Partner with hiring managers to define recruitment process, and develop creative sourcing strategies that excite and engage candidates
  • Develop recruiting metrics to be measured and communicated regularly to leadership
  • Recommend and drive enhancements to our overall recruiting practices, including leveraging new technologies, interviewer training workshops, candidate experience, and diversity & inclusion programs
  • Become a brand ambassador by building and amplifying our talent brand

Who You Are

  • You have 4+ years of recruiting experience in a fast-paced, high-volume environment; technology or SaaS recruiting experience highly preferred
  • You bring a deep understanding of the full lifecycle recruitment process (sourcing/screening, managing internal/external processes, offer negotiation, and closing candidates)
  • You are passionate about candidate experience, ensuring that each candidate, regardless of hire, has a unique and positive experience
  • You have strong interpersonal skills, a consultative approach, and excellent prioritization
  • You love to use recruiting tools and metrics to guide strategy and planning
  • You’re a team player who strives for collaboration across teams and contributing with a positive attitude

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the tech and hospitality space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now
Apply
Share this job:
LinkedIn Facebook Twitter Copy Link

Senior Data Analyst

New York, NY

About the Role

SevenRooms is looking for a Senior Data Analyst to help disseminate data-driven business insights to each of our core teams. Reporting to the Director of Strategy, the right candidate will have a good mix of both quantitative and qualitative skills - you can not only manipulate large data sets but can also create impactful and persuasive storylines from that data. We are looking for an experienced analyst who is comfortable with giving data-driven suggestions to business leaders that will help drive results.

 

What You'll Do

  • Lead and own the setup of cross-functional company reporting, dashboards, and analysis based on an in-depth understanding of business model, operations, product and company KPIs.
  • Support creation of reporting materials for the Board of Directors and senior leadership.
  • Identify impactful project measurement goals and opportunities for enhancement/optimization.
  • Support various team initiatives by fielding requests for reports and dashboards, and provide advice and insight along with the data.
  • Help manage our Business Intelligence tool (Looker), developing and implementing new metrics to support business initiatives

Who You Are

  • Experience creating dashboards and developing dimensions/measures in a Business Intelligence tool, Looker preferred
  • Advanced proficiency in SQL, Microsoft Excel/Google Sheets and Microsoft PowerPoint/Google Slides. 
  • 3+ years of analytics or quantitative experience in which you extracted meaningful insights from large datasets. 
  • Comfort drawing insights from analysis and building support for your perspective
  • Ability to simplify complex, large data sets into easily digestible visualizations
  • Ability to communicate effectively and manage relationships with senior stakeholders coming from both technical and non-technical backgrounds
  • Collaborative, team player with the ability to also drive things forward independently

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation.  We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan
  • A fun, vibrant office environment in Chelsea with a smart and passionate team doing incredible things to disrupt the hospitality tech space. Plus we're dog-friendly (woof!).

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Share this job:
LinkedIn Facebook Twitter
Apply Now

Why SevenRooms?

Competitive Salary

In addition to competitive cash compensation, all employees are eligible for equity and have a stake in our growing business.

Health & Wellness

We provide quality medical, dental and vision insurance combined with company and in-office events like meditation, team fitness classes and massages.

Professional Development

SevenRooms offers in-office lunch & learns, guest speaker series and stipends to help advance your professional skills.

Plenty of Food & Cocktails

It's no secret we love F&B. We provide weekly catered meals, unlimited snacks, a fully stocked bar, happy hours and cooking classes.

Unlimited Vacation

Refresh your mind and body with a vacation policy that puts you in charge of when and how you take time off.

Diversity. Talent. Experience. Get to know the people behind SevenRooms.

Meet the team

Ready to Join Our Team?

Apply Now
X

We use cookies to offer you a better experience, analyze site traffic, and serve targeted advertisements. By continuing to use the website, you consent to the use of cookies in accordance with our Cookie Policy.