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Open Position / January 24, 2023

Head of Brand & Creative

Why SevenRooms 

Through meaningful experiences and innovative technology solutions, SevenRooms is on a mission to transform the hospitality industry.  We built a platform that delivers the ingredients for hospitality owners to be able to provide guests with extraordinary moments.

Our mission matters now, more than ever.  Our guest experience and retention platform empowers restaurant and hospitality operators around the world to take back control of their business, deliver on world-class guest experiences, and revitalize their business to grow even stronger from where they were before the pandemic.  We believe our technology delivers solutions that operators need to restore and enhance their businesses, while also rebuilding the communities where people live and work.

We invite you to take a seat at the table, share your voice and perspective, and contribute as an owner to help us grow further than we have ever imagined.  We are currently accepting candidate applications to work from anywhere in the world where we have business operations.

The Team & Role

As our Head of Brand & Creative you will work with senior leadership to craft and evolve the SevenRooms brand. SevenRooms is Operator first and provides the hospitality industry with the tools and information they need to create remarkable experiences for their guests. Your job is to bring that connection to the center of everything we do, from the website to social media and events and everything in-between. The Head of Brand & Creative will be responsible for leading and directing the visual design of all marketing campaigns and channels, as well as overseeing the development of brand identities and style guides.

This position reports into the Chief Marketing Officer and will be responsible for managing all internal and external creative staff. 

What You'll Do

  • In partnership with the CMO articulates the brand’s vision, the “why” that becomes the throughline for all creative executions
  • Responsible for establishing a consistent look and feel for the brand as well as refining our tone and voice
  • This role oversees design, copy and video resources; with each function reporting directly into the Head of Brand & Creative
  • Directly responsible for the career pathing and development of all creative resources within the department
  • Ensures visual communications and brand standards are maintained
  • Provides the creative spark that differentiates our brand and improves the outcomes of our campaigns
  • Manages the creative process from start to finish and acts as a service org to marketing and the broader company
  • Partner with key internal stakeholders from across the organization to bring their visions to life in the form of campaigns
  • Manages outside resources and creative agencies while managing a pre-established budget

Who You Are

  • 10+ years of experience leading creative teams
  • Experience working on both B2B and B2C brands 
  • Understanding of core conversion levers and metrics, with a demonstrated ability to deliver tangible results
  • Must be a storyteller who can flex style to match the audience
  • Demonstrated ability to evolve and modernize brands
  • Comfortable shifting from strategic thinking to rolling up your sleeves and working side by side with the team
  • Access to a rich network of creative talent to call on for various projects
  • Excellent written and verbal communication skills; ability to work cross-functionally across the Marketing team and broader organization
  • Proficient in developing project management processes with a heightened attention to detail and customer satisfaction
  • You believe details matter and scrutinize every pixel in your design
  • Creative and strategic, with the ability to bring your ideas to life through collaboration and storytelling
  • Ability to work quickly and efficiently, delivering high-quality results with quick turnaround times
  • Experience leading design, copy and video teams
  • Experience or familiarity with Photoshop, InDesign, Illustrator, After Effects, Figma, Sketch and Canva
  • Passionate about the hospitality industry with an eye towards what's coming next across the industry

What We Offer

  • A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
  • Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.  
  • Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.
  • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms 

SevenRooms is trusted by thousands of hospitality operators around the globe, from local independent restaurants to multi-concept hospitality groups like MGM Resorts International, Wolfgang Puck, Mandarin Oriental Hotel Group, Bloomin' Brands and more. Together with our clients, we power tens of millions of guest experiences across the globe every month.  

Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/3iUUpYK

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