Self-service, contactless, on-premise mobile ordering
Increase sales, not staffing. Let diners access your online ordering menu on their smartphones by entering a URL, getting an SMS text from the host or scanning a QR code. They can order and pay for food and beverages on their mobile devices safely and quickly, without waiting for a server or waiting in line.
Unlock sales in hard-to-staff areas of your properties. With SevenRooms Mobile Order & Pay, you can offer unique menus for different locations of your venue based on table location and section. From pools and cabanas to lobby bars and server-free sections, create menus that maximize revenue through item add-ons to ensure you capture revenue-driving opportunities.
Fully whitelabeled menu
Flexible promo code capabilities
Modifiers and upsells
Integrated with guest profiles
Mobile Order & Pay orders are automatically synced with guest profiles in SevenRooms. Unlock a 360-degree view of your customers and their preferences – creating opportunities for personalized, automated marketing.
Real-time mobile ordering POS data with itemized spend
Guest profiles build themselves with auto-tagging
Capture rich customer data automatically
All the tools you need to succeed.
At the core of the SevenRooms platform is the world’s best hospitality CRM software — but that’s just the beginning. We help you build relationships before guests even enter your space, and we ensure you stay top of mind as you strengthen your connection and bring guests back again and again. The best part: It’s all automated.
“SevenRooms has been a key technology partner for our restaurants and management teams. The ability to synthesize data across all our channels to facilitate our direct marketing efforts has resulted in revenue growth and new client relationships.”
Arthur Li, CFO ALTAMAREA
Guests can access your digital ordering menu in several ways. They can pull up the menu on their personal mobile devices by scanning a QR code. Alternatively, they can click on a link you send them via SMS through SevenRooms. These texts can be sent ad hoc or automatically as part of the reservation or waitlist process. Guests can also access your mobile menu via a link on your website.
Yes! With SevenRooms Mobile Order & Pay you can create multiple menus for each dining venue or area. For example, you might offer one menu at the bar, another in the main dining room and a third by the pool. You can also segment menus by category, making it easier for guests to find what they want. And you can easily promote special offers like limited-time-only menus, happy hour specials and more.
All types of hospitality businesses use SevenRooms Mobile Order & Pay, including hotels, pools, cabanas, beverage-focused venues like beer halls, bars and nightclubs, as well as restaurants with server-free or reduced service areas. We saw a huge increase in the number and variety of restaurants using Mobile Order & Pay in 2020 as a result of the COVID-19 pandemic. These restaurants were looking for contactless ordering and payment options to help alleviate health and safety concerns. Many venues also found that adding a self-service option increased spend and improved turn times — all while maintaining a great guest experience and reducing the strain on staff.