Interactive, virtual tools to boost walk-in restaurant traffic, deliver accurate wait times and reduce abandonment rates.
Let guests join the waitlist from anywhere
Waiting for a high-demand, walk-in restaurant can be daunting. So take the burden of waiting in line around a crowded lobby off your guests — and your staff. Our virtual waitlist software is available on any browser, so your guests can use any device to join the list, track their place in line, and view estimated wait times for any of your locations. Plus, connected profiles help you grow your guest database automatically.
Make waiting more engaging
Once a guest joins the waitlist, they are automatically re-routed to a personalized and interactive digital waiting room. Guests can easily update their personal profile information or view menus, updated wait times and more. Your waiting room also offers an opportunity to cross-promote other offerings or showcase your social media channels. Plus, customizable messaging and two-way SMS ensure your guests show up.
Maximize virtual waitlist exposure
Make guest data easily visible to your team. SevenRooms’ unlimited standard and customizable tags can be applied to profiles, reservations and online orders, and configured locally to a single location or globally across your full portfolio. Our library of auto-tags works almost like magic as profiles tag themselves with your pre-defined rules and criteria. Tags can also be automatically applied to flow from a marketing promotion to a reservation, ensuring flawless execution of your promotions during service.
Streamline waitlist management software
Seat more guests more quickly. With our waitlist app for restaurants, you can predict average wait times, keep your guests showing up on time and your tables turning. Plus, best-in-class table management tools keep your staff in sync and moving.
All the waitlist software tools you need to succeed.
SevenRooms’ Waitlist app for restaurants offers you all the functionality you need to capture and leverage more guest data while you reduce abandonment and seat more guests.
Interested in …
Maximize covers, easily manage crowds and make guests feel special.
Send the right message at the right time — without lifting a finger.
How Brodeur’s Bistro Grew With a Virtual Waitlist & Marketing Automation
new guests added to guest database from virtual restaurant waitlist entries
generated in incremental revenue from marketing automation