Streamline front-of-house operations and turn more tables
Our table management system takes care of table assignments, wait times and turns, optimizing your restaurant floor plan for efficiency. Run consistent service and manage reservations, walk-ins and guest conversations from one place.
- Our AI-driven seating algorithm considers 10,000+ combinations every second to improve table turnover and seating arrangements so your staff can focus on welcoming guests.
- Set up predictive waitlists that guests can track, reducing wait times and taking the heat off your front-of-house team.
- Manage reservations, waitlist management and table availability right from one place: your host stand.
- Track table statuses and real-time spend across the dining room so managers and servers know where to focus.
Get real-time guest data and alerts to personalize every dining experience
Make every guest feel at home and enable your team to provide personalized service across your portfolio. With actionable, 360° guest profiles built on real-time guest data, staff can identify regulars, high spenders and first-timers to tailor every dining experience.
- Tap into 65+ POS integrations to attach order history and spend data to guest profiles and see updates in real-time.
- Alert staff to time-sensitive updates including check-ins, new reservations, cancellations and no-shows with push notifications.
- Customize the guest experience with 360° guest profiles that track everything from allergies to order preferences with Auto-tags, custom guest tags and reservation notes.
Keep in touch with guests via centralized SMS and messaging
Give your guests a direct SMS line to your front-of-house team so they can easily reach out and give you an update on their status.
- Let your team easily confirm reservation status or guests note that they’re running late via SMS texting.
- Build stronger relationships with budding VIPs using tech that supports direct messaging at scale.
- Centralize guest SMS communication in one place.
Run detailed pre-service huddles, no prep necessary
Prep your front-of-house team with up-to-date info on upcoming shifts with automated reports that include everything that matters, from VIPs and party size to cancellations and special requests.
- Use grid view to plan out shifts and optimize seating capacity across the dining room.
- Pull real-time, customizable pre-shift reports with automation that flags party size, open tables and peak hours before service starts.
- Adjust predefined filters to quickly identify VIP experiences, special parties and celebrations, flag cancellations and no-shows and plan each table touch.
- Keep track of every guest coming in during the next shift, their reservation notes, profile notes and tags, all visible from your host stand.
“We do 4,000 covers a night. To be able to see who’s who and get them back in the door has had a big impact on our service. Being able to share guest data across properties helps us treat guests completely differently than before.”
4,000
COVERS PER NIGHT
11X
REPEAT VISITS
4,000
COVERS PER NIGHT
11X
REPEAT VISITS
“We come from high-volume, walk-in restaurants where every seat is full, all the time. As soon as we saw how SevenRooms’ auto-seating algorithm could help us fill the restaurant and turn tables more efficiently than we could, we knew we had to use it. Add on the marketing capabilities and feedback aggregation, and the system has been a game-changer for us.”
$1.6M AUD
SAVED WITH COMMISSION-FREE COVERS IN 2.5 YEARS
$500K AUD
REVENUE GENERATED BY AUTOMATED EMAILS IN 1 YEAR
$1.6M AUD
SAVED WITH COMMISSION-FREE COVERS IN 2.5 YEARS
$500K AUD
REVENUE GENERATED BY AUTOMATED EMAILS IN 1 YEAR
“One thing that’s been massive, really game-changing for us is the ability to create our own table statuses. For instance, we have one called Last Round, so we know if we need to go around and say to people, ‘Your reservation is ending in 30 minutes, so drink up!’ Little things like that have helped service and the host team on-site immeasurably.”
£127K
REVENUE GENERATED VIA EVENTS & EXPERIENCES IN 8 MONTHS
£44K AUD
SAVED WITH DIRECT, COMMISSION-FREE COVERS
£127K
REVENUE GENERATED VIA EVENTS & EXPERIENCES IN 8 MONTHS
£44K AUD
SAVED WITH DIRECT, COMMISSION-FREE COVERS
All-in-one front-of-house operations tools for busy hospitality teams
Restaurant Revenue Management Strategies to Maximize Every Shift
Armed with a strong marketing strategy and the right tech tools, restaurant operators can work to flip that equation on its head. Enter: the restaurant CRM system.
