Newly released online and in-restaurant ordering tools help operators unlock a 360-degree view of every guest across both on- and off-premise
LONDON (1 JULY 2020) — SevenRooms, a fully-integrated, data-driven guest experience platform for hospitality operators, recently debuted two new products in the UK: Contactless Order & Pay and Online Ordering. The introduction of these offerings, in conjunction with SevenRooms’ full suite of products, helps operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences and increase repeat visits & orders.
- Online Ordering offers a direct digital ordering solution for delivery and pick-up orders. The product helps operators to cut costs and increase revenue by encouraging diners to order through direct, free channels. Owning these guest relationships, operators can capture and leverage robust guest data for automated marketing.
- Contactless Order & Pay provides guests with a safe, contact-free solution to view menus, order and pay via their mobile devices while dining on-premise. The product empowers operators with the tools they need to manage labour costs and keep their employees safe, all while providing a premier in-service experience for their guests.
SevenRooms is the industry’s only end-to-end platform across reservation, waitlist and table management, online ordering, contactless order & pay, reputation management and marketing automation. The platform unlocks a 360-degree view of every guest across both on- and off-premise experiences, collecting data throughout the guest journey to help operators build more profitable, direct guest relationships.
With the introduction of online ordering and contactless order & Pay, SevenRooms is redefining the importance of data in helping hospitality operators create truly exceptional experiences for their guests — both online and in-person,” said Joel Montaniel, CEO & Founder at SevenRooms. “Leveraging SevenRooms’ guest experience platform to capture and leverage data, operators across the U.K. can now automatically boost revenue and drive profitability at every stage of the guest journey — whether those guests are ordering at home, or eating in the dining room.”
For more information on how you can get started today with SevenRooms’ online ordering and contactless order & pay products, please reach out via the form here.
SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf. The company was recently included in Inc.’s annual list of Best Workplaces for 2020. www.sevenrooms.com.
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