An operations, marketing and guest engagement platform that reduces waitlist abandonment, helps seat more guests, and drives repeat business.
Make Waiting More Engaging
Take the burden of downloading another app or waiting around in a lobby off your guests. With a lightweight Waitlist Widget that’s available on any browser — your guests can easily view estimated wait times for any of your locations and add themselves. Plus, customizable messaging and two-way SMS ensure your guests show up.
Capture Guest Data
Start a relationship with your guests before they even walk through your door. Know who joined your waitlist, how long they waited, who actually dined with you, what they ordered and if they wrote a positive or negative review. Through form capture and wifi integrations, you’ll be able to discover more about every guest in your restaurant.
Improve Operational Efficiency
Seat more guests quickly. With smart technology that is scary-good at predicting wait times, we’ll help you keep your guests showing up on time and your tables turning. Plus, best-in-class table management tools keep your staff in sync and moving.
Deliver Personalized Experiences
Robust guest profiles sit at the core of the SevenRooms platform. Have the details you need at your fingertips — from allergies and birthdays, to past purchases and taste preferences, whether has dined with you once or one hundred times. Plus, integrate your guest loyalty and POS systems to dynamically build out guest profiles at scale.
Supercharge Your Marketing
Advanced marketing tools filter, segment and export your entire guest database to create personalized messages and targeted promotions that boost repeat visits and loyalty.
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