Subprocessors List

Last revised February 27, 2024

On this page you will find a list of third-party sub-processors and affiliates of SevenRooms Inc. (“SevenRooms”) currently authorized to process personal data for SevenRooms services.

Entity Name

Relevant Services

Entity Services

Entity Head Office

Google Inc.

Hosting, servers, processing of customer data, and business analytics. CDE environment is hosted here.

Google App Engine

Cloud Datastore

Cloud Storage

Firestore

Firebase

Looker

United States

Atlassian

Change management, Code Repository and Revision Control, and Deployment Pipeline platform

JIRA

BitBucket

CicleCI

Australia

Elastic

Search capabilities for VMS

Elastic Enterprise Search

United States

Amazon Web Services, Inc.

Sending emails to guests

All

United States

Twilio, Inc.

SMS messaging from VMS to guests

All

United States

Mailchimp

Marketing automation emails

All

United States

Pendo.io, Inc.

Product analysis

All

United States

Fullstory

Product analysis

All

United States

Stripe

Tokenized payment processing for customers

All

United States

Network International LLC

Tokenized payment processing for customers (UAE only)

Network International Payment Solutions

United Arab Emirates

FreedomPay

Tokenized payment processing for customers

All

United States

Cybersource

Tokenized payment processing for customers

All

United States

FiveTran

Used for ETL Data transfer

All

United States

Cohere

Resolve support issues by customer support team

All

United States

Bolton

Used to provide support services for our customers during onboarding and setup

N/A – Staff augmentation service/Managed Services

United States

Zendesk

Customer Support Services

All

United States

Adyen

Tokenized payment processing for customers

All

Netherlands

SaferPay (formerly SIX Payments)

Tokenized payment processing for customers

All

Switzerland

SendSafely

Resolve support issues by the customer support team

All

United States

Census

Reverse ETL tool used to move data between data warehouse into business systems

All

United States

Guru

Enterprise search for support-related issues

N/A – Staff augmentation service/Managed Services

United States

Idea2 LTD. (Slingr)

Development Services

N/A – Staff augmentation service/Managed Services

United States

Andela

Development Services

N/A – Staff augmentation service/Managed Services

United States

Appwell LLC

Development Services

N/A – Staff augmentation service/Managed Services

United States

BairesDev LLC

Development Services

N/A – Staff augmentation service/Managed Services

United States

Sphere Partners LLC

Development Services

N/A – Staff augmentation service/Managed Services

United States


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