Why SevenRooms
Operator first, operator only solutions for the hospitality industry.
We’re obsessed with your success.
Every moment of the guest journey matters. That’s why SevenRooms empowers you with the tools to make them count. Own, analyze and optimize every step of the guest journey with the all-in-one platform that is proven to boost revenue and repeat business.
/ SevenRooms By The Numbers
100+
data points tracked per guest profile
$450+ billion
in guest spend tracked through SevenRooms
100%
aligned to the operator
CRM, Data & Guest Profiles
Guest data sits at the core of our platform. Our robust guest profiles give you a full 360-degree picture of each customer, including on- and off-premise data. This detailed view powers personalization across the entire guest journey.
Tech Integrations & APIs
We believe in an open and connected tech stack. That’s why we integrate with the systems and tools you already use. Plus, our technology solutions are built on a 100% open API to help you connect the dots across your entire tech stack.
Own your guest data and relationships
We have always existed to serve you, the operator, building tech that puts your brand and success at the forefront. SevenRooms doesn’t have a consumer marketplace, which means we never get between you and your customers. You own your guest data and relationships.
Data ownership starts with direct customer relationships. This data ownership translates to better guest relationships — and it’s the secret sauce for personalized marketing that helps turn first-time guests into regulars.
Deliver exceptional experiences, your way
Make every guest feel like a VIP. The SevenRooms platform was purpose-built to help you personalize guest experiences at scale. Putting your brand at the forefront we help you execute on the experiences you’ve dreamed of — both big and small — all while eliminating the manual work you do today.
Best of all, every property in your portfolio has access to the same guest database, helping you create personalized touches for every guest, every time, at every venue.
Drive profitability and repeat business
Bring guests back for more. SevenRooms unites guest data across all touchpoints to reveal opportunities within your operations and marketing that drive revenue and retention.
With tools that help you customize and automate your guest experience both on- and off-premise, SevenRooms helps you create deeper, longer-lasting customer relationships that result in more visits and orders, more often.
All the tools you need to succeed.
At the core of the SevenRooms platform is the world’s best CRM software for guest retention — but that’s just the beginning. We help you build relationships before guests enter your venue, ensuring you stay top of mind as you strengthen your relationships and bring guests back. The best part: it’s all automated.
MLSE Eliminates Booking Fees & Shares Data Across 5 Properties
/ Results
11X Repeat Visits
Segmented email campaigns dramatically increased repeat visits for MLSE.
$48K Annual Cost-Savings
Focusing on direct reservations helped MLSE eliminate cover fees and capture more guest data.
We’re at your service, so you can be at theirs
We offer the best customer support in the industry — just ask our clients. We’ve built an industry-leading team of experts, laser-focused on your success. We’re with you 24/7, 365 days a year so you can focus on what you do best. How can our team help you succeed today?
