Get to know your customers on a deeper level with smart guest profile data
Build guest profiles that get smarter over time
Take the manual work out of customer relationship management. Our intelligent CRM automatically collects and tags guest data so you can focus on building relationships.
Catch guests’ attention with personalized marketing
Feed customer data into marketing campaigns using custom tags or Auto-tags for a more individual experience, and curate offers your guests are sure to click.
Prove the ROI of your marketing campaigns
Link restaurant marketing efforts to sales data with shared reporting and analytics so you can quickly understand which campaigns and channels to invest in more.
Build guest profiles that get smarter over time
Take the manual work out of customer relationship management. Our intelligent CRM automatically collects and tags guest data so you can focus on building relationships.
Catch guests’ attention with personalized marketing
Feed customer data into marketing campaigns using custom tags or Auto-tags for a more individual experience, and curate offers your guests are sure to click.
Prove the ROI of your marketing campaigns
Link restaurant marketing efforts to sales data with shared reporting and analytics so you can quickly understand which campaigns and channels to invest in more.
Explore our CRM & Marketing products
Infuse guest data into every part of your business
Automatically collect and aggregate guest data in a unified platform that’s not just organized, but actionable. Turn data into a value-add that helps your business grow with the restaurant CRM built for hospitality.
Stay top of mind with your guests without lifting a finger
Engage guests with a personal touch and grow and measure incremental sales using email marketing automation.
Email marketing software built for restaurants
Turn diners into loyal customers when they join your email list and see what makes your brand unique. Share restaurant email newsletters, seasonal updates, promotions, new menus and more.
Text Marketing
Send text marketing campaigns that lead guests to book
Keep up with guests where they’re scrolling for dining ideas. Use our restaurant text marketing system to personalize texting with your own brand flavor.
Text Marketing
Send text marketing campaigns that lead guests to book
Keep up with guests where they’re scrolling for dining ideas. Use our restaurant text marketing system to personalize texting with your own brand flavor.
Referrals
Motivate your biggest fans to share about your brand
Incentivize your most loyal guests with
an automated referral program, and send perks when they recommend new diners.
Bring more eyeballs to your business
Put your brand front and center online and get your restaurant out to billions of potential customers by plugging into the most popular search and social channels. Bring visitors into a branded reservation experience and track where to invest more.
“SevenRooms is not just a reservation platform. It’s also a powerful marketing tool, and its main focus is to really maximise the potential of a restaurant.”
£28K
REVENUE GENERATED FROM AUTOMATED EMAILS
43K
NEW EMAILS ADDED TO DATABASE
£317K
SAVINGS ON THIRD-PARTY COMMISSION FEES
£28K
REVENUE GENERATED FROM AUTOMATED EMAILS
43K
NEW EMAILS ADDED TO DATABASE
£317K
SAVINGS ON THIRD-PARTY COMMISSION FEES
“The combination of SevenRooms Email Marketing and Automated Emails makes guests feel very connected with us. Being able to choose who our emails are going to — a specific customer segment or broadcasting to our whole database — makes the process a lot simpler.”
$44k
GENERATED BY 19 EMAIL CAMPAIGNS
589
COVERS GENERATED
39%
AVERAGE OPEN RATE
$44k
GENERATED BY 19 EMAIL CAMPAIGNS
589
COVERS GENERATED
39%
AVERAGE OPEN RATE
“When we first got SevenRooms, it was a reservation platform. Now we're utilizing it for upgrades, data-driven marketing, feedback & review aggregation, guest recovery, even ticketed events. With dinner reservations, we get one person's contact info. With these events, we have 200-300 people coming through the door and can capture emails and phone numbers for every single one.”
$4M
SAVED WITH COMMISSION-FREE COVERS
349K
NEW EMAIL ADDRESSES ADDED TO DATABASE
203K
GENERATED BY AUTOMATED EMAILS IN 2 YEARS
$4M
SAVED WITH COMMISSION-FREE COVERS
349K
NEW EMAIL ADDRESSES ADDED TO DATABASE
203K
GENERATED BY AUTOMATED EMAILS IN 2 YEARS
Build relationships that influence revenue with an integrated CRM & marketing platform
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