Guest Experience
Powering personalized guest experiences
Deliver exceptional service at every touchpoint with flexible, customizable tools built for hospitality.
Personalize every experience and turn guests into regulars
Show off what makes your brand unique
Elevate your unique business across every touchpoint with on-brand reservations, events, experiences, marketing and feedback tools.
Wow every guest with personalized service
Whether you have a team of 2 or 2,000, we give you the actionable guest insights you need to make your service stand out.
Communicate with guests via email and text at scale
Personally keep up with every guest with integrated messaging tools and branded communication across touchpoints.
Explore our Guest Experience products
Make more money from every reservation
Reach more guests online, optimize every shift and grow restaurant sales with the restaurant industry’s leading reservation and waitlist software.
Generate revenue with events & experiences guests can book online
Turn your website into a sales tool by creating unforgettable experiences, events and upgrades that drive revenue before guests walk in the door.
Consistently elevate service and build guest loyalty
Incentivize new guests to book and regulars to return with scalable, personalized restaurant perks and in-service rewards.
Offer a direct, private line for top guests
Offer guests a direct line to text your team for reservations or special requests, book reservations in seconds and give select team members visibility into every conversation.
Get a handle on guest sentiment online
Stay a step ahead of your brand sentiment with restaurant reputation management software featuring compiled reviews, in-line replies and integrated guest profiles.
“SevenRooms gives us a way to track customer behavior and keep a pulse on guest sentiment. The immediate, automated responses to positive and negative feedback help us improve service and quickly rectify any less-than-stellar guest experiences.”
$89K SGD
SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR
$291K SGD
REVENUE GENERATED FROM AUTOMATED EMAILS
$3.27 SGD
REVENUE EARNED PER EMAIL SENT
$89K SGD
SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR
$291K SGD
REVENUE GENERATED FROM AUTOMATED EMAILS
$3.27 SGD
REVENUE EARNED PER EMAIL SENT
“How do we operate 14 restaurants and make sure the guest experience is exceptional across the board? With SevenRooms — a platform that connects data across venues and teams, gives us outstanding support, and lets us personalize our online reservation-booking like we never could before.”
30
MINUTE DECREASE IN TABLE TURN TIMES
10%
INCREASE IN OVERALL COVERS
$6K
SAVED IN MONTHLY COMMISSION FEES
30
MINUTE DECREASE IN TABLE TURN TIMES
10%
INCREASE IN OVERALL COVERS
$6K
SAVED IN MONTHLY COMMISSION FEES
