Getting Started: Account Setup Guide

It's time to get started! During Onboarding, you will configure your Venue Settings with the assistance of an Onboarding Manager. Click on each menu item below to access Onboarding tasks and available integrations.

Required Settings

The below settings must be configured and customized prior to going live on SevenRooms. Tap into each section for a detailed guide, short video training, and an in-app walkthrough.

User Accounts

User Accounts are fully customizable with different permission levels available per role.

Floorplan Settings

Review your Floorplan Layout, edit Rooms, Seating Areas, Tables, and Table Combinations.

Availability Settings

Configure internal and online availability for your venue via Shifts and Access Rules.

Venue Settings

Customize Internal Team Emails, Guest Email/SMS, Reservation Settings and Charges.

Client & Reservation Tags

Customize Tags to identify important qualities of a guest or reservation.

Guest-Facing Language

Edit Emails, SMS, Widgets and Policies for your guest communications.

Widget Settings & Branding

Customize the look and feel of your Reservation and Event Widgets.

Data Transfer

Import your existing client database along with historical and future reservations.

Booking Channels

Provide guests the convenience of booking reservations on additional third party channels, social media sites, and concierges. Click 'Learn More' to see integration details and which countries each booking channel is available.

Don't see what you're looking for? Ask your Onboarding Manager.

Allow guests to book direct right from your business listing in Google Search or Google Maps results.

SevenRooms allows for a seamless connection within a Facebook Business page to your venue’s Booking Widget, Events Widget, and the Reservation Request iframe.

SevenRooms integrates directly with Instagram, enabling a “Reserve” button right on your profile. Meaning guests can book a reservation directly from your Instagram profile without leaving the app.

Venues in UK, France, Italy, Spain, Belgium, Sweden, and Netherlands that list inventory on The Fork have access to the direct integration.

Zomato operates in UAE and India, allowing diners to search and discover restaurants on the booking channel. Reservations booked on Zomato will automatically sync into SevenRooms.

Drive TripAdvisor users viewing your listing directly to your SevenRooms reservation widget, creating a direct connection to these guests from the moment they book.

Restaurants in Asia Pacific, Europe, and Middle East that have Quandoo listings can integrate directly with SevenRooms, syncing those reservations into SevenRooms.

Hungry Hub is one of Thailand’s top restaurant reservations apps, offering special packages/ prix-fix menus. Reservations booked on this channel sync directly into SevenRooms.

This third party booking channel is popular in Hong Kong and any reservation booked will automatically flow into the SevenRooms system and update the availability in real time, and vice versa.

This third-party booking channel is popular in Hong Kong, Singapore and Thailand. Any reservation booked will automatically flow into the SevenRooms system and update the availability in real time.

SevenRooms has a direct, two-way integration with Reserveout, a consumer-facing booking channel based out of the Middle East.

Payment Processors

Give guests a seamless payment experience and unlock more revenue with Reservation Upgrades and bookable Experiences. Click 'Learn More' to see integration details and countries where each processor is supported.

You will need to have an account with one of the following Payment Providers prior to integrating.

Features & Settings with Payments

Stripe

Connect to a leading payment processing platform empowering restaurants to manage their businesses online.

FreedomPay

Link with a commerce platform offering mobile payments, high-level security and business intelligence solutions.

Network International

Use tech-enabled payment solutions for merchants and financial institutions in the Middle East.

CyberSource

Accept payments with trust using a global e-commerce company for online payments that minimizes fraud and simplifies security.

Adyen

Use one platform to accept payments, protect revenue and control your finances.

Shift4

Use one platform to accept payments, protect revenue and control your finances.

Point-of-Sale (POS)

Get more out of your guest data with powerful restaurant POS integrations. Access itemized order history, live spend, real-time dashboards and daily reports ensuring you have all the details you need, everywhere you need them. Click 'Learn More' to see more details and countries where each POS is supported.

Don't see what you're looking for? Ask your Onboarding Manager.

Supported POS Integrations

MICROS Simphony

Version 18.2+ and Guest Facing Transaction Services License. Simphony Cloud Version 19.2+ qualify for Gen2.

H&L

Real-time spend sync, check auto-linking or manual linking if preferred, and status updates.

Lightspeed

LightSpeed for restaurants, on the L-Series, K-Series (Ikentoo) or O-Series (Kounta)

InfoGenesis POS

Version 4.4.11+, TPG License, TPG Server supporting TLS 1.2+ Cipher Suites

Toast

Toast for Restaurants, UK or USA based property.

NCR Aloha

Version 12.3+. Must have NCR Program ""Pulse Real-Time"". Comes at no extra cost from Aloha and resellers.

Shiji Infrasys

Infrasys Version 1.2.34.0+

TISSL

TISSL Horizon or TISSL FuturePOS (Must have been purchased through TISSL only).

Revel

Indirect integration, operators can manually link a check in Revel to the corresponding reservation in SevenRooms.

Tevalis

Direct, two-way auto-check linking integration.

Zonal

Requires iOrder product from Zonal.

Square for Restaurants

Direct integration with Square For Restaurants Plus and higher.

Quadranet

Popular for venues in London and Dubai.

Silverware POS

Direct, auto-check linking integration with Silverware Avrio and Silverware 1.2+

Squirrel Systems

Direct, auto-check linking integration with Version 10.2 or newer.

unTill

Direct, codeless, auto-matching integration.

See a Full List of Integrations Below:

Prepare to Go Live on Sevenrooms:

🎉 Launch Day Checklist 🎉

Success Stories

Need some inspiration? Take a look at SevenRooms customers utilizing core product features to optimize availability, generate revenue, and level up their hospitality.