On this page you will find a list of third-party sub-processors and affiliates of SevenRooms Inc. (“SevenRooms”) currently authorized to process personal data for SevenRooms services.
Entity Name
Relevant Services
Entity Services
Entity Head Office
Google Inc.
Hosting, servers, processing of customer data, and business analytics. CDE environment is hosted here.
Google App Engine
Cloud Datastore
Cloud Storage
Firestore
Firebase
Looker
United States
Atlassian
Change management, Code Repository and Revision Control, and Deployment Pipeline platform
JIRA
BitBucket
CicleCI
Australia
Elastic
Search capabilities in platform
Elastic Enterprise Search
United States
Amazon Web Services, Inc.
Sending emails to guests
All
United States
Twilio, Inc.
SMS messaging from VMS to guests
All
United States
Mailchimp
Marketing automation emails
All
United States
Intercom
Messaging platform provider
All
United States
Fullstory
Product analysis
All
United States
Stripe
Tokenized payment processing for customers
All
United States
Network International LLC
Tokenized payment processing for customers (UAE only)
Network International Payment Solutions
United Arab Emirates
FreedomPay
Tokenized payment processing for customers
All
United States
Cybersource
Tokenized payment processing for customers
All
United States
FiveTran
Used for ETL Data transfer
All
United States
Cohere
Resolve support issues by customer support team
All
United States
Bolton
Used to provide support services for our customers during onboarding and setup
N/A – Staff augmentation service/Managed Services
United States
Zendesk
Customer Support Services
All
United States
Adyen
Tokenized payment processing for customers
All
Netherlands
SaferPay (formerly SIX Payments)
Tokenized payment processing for customers
All
Switzerland
SendSafely
Secure file exchange service used as part of onboarding processes
All
United States
Census
Reverse ETL tool used to move data between data warehouse into business systems
All
United States
Guru
Enterprise search for support-related issues
N/A – Staff augmentation service/Managed Services
United States
Idea2 LTD. (Slingr)
Development Services
N/A – Staff augmentation service/Managed Services
United States
Andela
Development Services
N/A – Staff augmentation service/Managed Services
United States
Appwell LLC
Development Services
N/A – Staff augmentation service/Managed Services
United States
BairesDev LLC
Development Services
N/A – Staff augmentation service/Managed Services
United States
Sphere Partners LLC
Development Services
N/A – Staff augmentation service/Managed Services
United States
RedPanda Data, Inc.
Data transfer tool
All
United States
Basis Theory Inc.
Tokenized payment processing for customers
All
United States
ScyllaDB
Distributed data storage
All
United States
Slack
Customer Support Services
All
United States
Flatfile
Data transfer tool
All
United States
To subscribe to updates to this list of sub-processors, please provide your email address here.