45 million
direct guest relationships built
Robust Guest Profiles
Comprehensive guest profiles track everything from allergies to dining preferences and reservation history, allowing you to personalize customer interactions in real time. And, merging guest profiles ensures cohesive databases across all properties.
POS Integration
SevenRooms seamlessly integrates with existing POS technology. That means you can track spend and customer order history in real time, tying detailed POS information into guest profiles.
Customizable Guest Tags
Make guest data easily visible with unlimited standard and customizable tags that can be applied to profiles and reservations. Tags can be configured locally to a single location, or used globally across your entire portfolio. Plus, leverage our library of auto-tags to watch profiles tag themselves with your pre-defined rules and criteria.
Database Segmentation
Easily create customizable segments within your guest database for targeted marketing. Configure segments for regulars, high spenders, reviewers, first timers and more, so you can send the right messages and offers to each segment.
More Features
- Social media integration
- Targeted marketing lists
- Auto-matching and profile merging tools
- Fully GDPR compliant
More Solutions
Reservation, Waitlist & Seating Management
Power direct reservations with a system
that lets you own the entire guest journey.
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Revenue-Generating Tools
Deliver exceptional experiences for every guest, every day.
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Guest Engagement
Customer engagement software that drives more repeat visits by making every guest feel like a VIP.
