Make it easy for guests to book reservations, sip and explore
Help guests snag available reservations easily and on their favorite booking channels, or upgrade reservations with add-ons, like flights, tours and tastings, all while keeping your brand front and center.
- Let your brand shine with a fully branded booking experience, customized landing pages and add-ons.
- Understand the full value of your direct bookings across locations and see insights like ROI, revenue and trends from consolidated data.
- Guide guests to book at your nearby locations if their venue of choice is full.
- Attract more guests by plugging into the world’s leading restaurant search and discovery channels like Google, Facebook, Instagram and more.
Never miss a detail with 360° guest profiles that build themselves
Our fully integrated CRM for breweries and wineries captures key details from every customer interaction, automatically building robust guest profiles. Give guests a reason to come back with a perfect pour, a celebratory toast or their favorite blend.
- Watch guest profiles build themselves with Auto-tags and custom tags such as “Cab lover,” “IPA fan,” “regular” and “positive reviewer.”
- Easily add and access guest preferences, birthdays and dietary restrictions.
- Knock down data silos for a centralized 360° view of your guests, shared between locations.
Put guest feedback and targeted email marketing campaigns on autopilot
Whether or not your brewery or winery has a dedicated marketing team, SevenRooms makes it simple to nurture guest relationships, promote your offerings and gather feedback, automatically.
- Send the right email to the right guest at the right time with smart segmentation based on guest behavior, preferences and history.
- Identify and engage targeted audience segments, like lapsed guests or first timers.
- Cross-promote sister properties or brand experiences using Marketing Automation.
- Gather feedback with automated follow-up surveys after meals, orders or events and encourage promoters to post on third-party review sites.
Streamline F&B operations so you can focus on the guest experience
Our integrated table management tools simplify F&B service and operations by automatically optimizing the booking flow while surfacing guest data so your team can focus on what matters most — the guest experience.
- Take the guessing game out of operating your front-of-house with smart Table Management that auto-assigns seats.
- Personalize service for each guest by having access to guest profiles with actionable tags & Auto-tags.
“It used to require multiple widgets on multiple web pages for the same guest to book a wine tasting and reserve a table in our restaurant. With SevenRooms, we’re able to market all of our guest experiences on a single landing page, essentially doubling our check average.”
100%
INCREASE IN AVERAGE GUEST SPEND
1%
NO-SHOW RATE USING SEVENROOMS’ ONLINE PAYMENTS
100%
INCREASE IN AVERAGE GUEST SPEND
1%
NO-SHOW RATE USING SEVENROOMS’ ONLINE PAYMENTS
“With the help of SevenRooms, we are collecting prepayment at the time of booking and getting money for every single seat. We’re doing more sales than before COVID, and improving our brand image at the same time. Now we’re considered not just a nightlife spot, but a place where people want to sit down and eat.”
$45K
GENERATED IN PREPAID REVENUE GENERATED WEEKLY
30%
INCREASE IN AVERAGE WEEKLY SALES
$45K
GENERATED IN PREPAID REVENUE GENERATED WEEKLY
30%
INCREASE IN AVERAGE WEEKLY SALES
Our integrated platform is barrel-aged in hospitality experience with notes of automation
How to Run a Brewery: 12 Tips to Boost Revenue
Discover 12 creative ways to drive more revenue from your brewery guests.
Raise a glass to next-level service that sets your brand apart
Your team never stops and neither does our platform. You focus on hospitality and let us help with marketing and operations.
