Guest Experience

Powering personalized guest experiences

Deliver exceptional service at every touchpoint with flexible, customizable tools built for hospitality.

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Personalize every experience and turn guests into regulars

Show off what makes your brand unique

Elevate your unique business across every touchpoint with on-brand reservations, events, experiences, marketing and feedback tools.

Wow every guest with personalized service

Whether you have a team of 2 or 2,000, we give you the actionable guest insights you need to make your service stand out.

Communicate with guests via email and text at scale

Personally keep up with every guest with integrated messaging tools and branded communication across touchpoints.

Show off what makes your brand unique

Elevate your unique business across every touchpoint with on-brand reservations, events, experiences, marketing and feedback tools.

Wow every guest with personalized service

Whether you have a team of 2 or 2,000, we give you the actionable guest insights you need to make your service stand out.

Communicate with guests via email and text at scale

Personally keep up with every guest with integrated messaging tools and branded communication across touchpoints.

Explore our Guest Experience products

Reservations & Waitlist

Make more money from every reservation

Reach more guests online, optimize every shift and grow restaurant sales with the restaurant industry’s leading reservation and waitlist software.

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Events, Experiences & Add-Ons

Generate revenue with events & experiences guests can book online

Turn your website into a sales tool by creating unforgettable experiences, events and upgrades that drive revenue before guests walk in the door.

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Perks

Consistently elevate service and build guest loyalty

Incentivize new guests to book and regulars to return with scalable, personalized restaurant perks and in-service rewards.

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Private Line

Offer a direct, private line for top guests

Offer guests a direct line to text your team for reservations or special requests, book reservations in seconds and give select team members visibility into every conversation.

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Reputation Management

Get a handle on guest sentiment online

Stay a step ahead of your brand sentiment with restaurant reputation management software featuring compiled reviews, in-line replies and integrated guest profiles.

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“SevenRooms gives us a way to track customer behavior and keep a pulse on guest sentiment. The immediate, automated responses to positive and negative feedback help us improve service and quickly rectify any less-than-stellar guest experiences.”

Gerhard Lanyi, Brotzeit® International

$89K SGD

SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR

$291K SGD

REVENUE GENERATED FROM AUTOMATED EMAILS

$3.27 SGD

REVENUE EARNED PER EMAIL SENT

$89K SGD

SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR

$291K SGD

REVENUE GENERATED FROM AUTOMATED EMAILS

$3.27 SGD

REVENUE EARNED PER EMAIL SENT

“How do we operate 14 restaurants and make sure the guest experience is exceptional across the board? With SevenRooms — a platform that connects data across venues and teams, gives us outstanding support, and lets us personalize our online reservation-booking like we never could before.”

Michael Pagana, Director of Operations, Ethan Stowell Restaurant Group

MINUTE DECREASE IN TABLE TURN TIMES

10%

INCREASE IN OVERALL COVERS

$6K

SAVED IN MONTHLY COMMISSION FEES

MINUTE DECREASE IN TABLE TURN TIMES

10%

INCREASE IN OVERALL COVERS

$6K

SAVED IN MONTHLY COMMISSION FEES

Deliver guest experiences worth sharing about

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