How does SevenRooms help membership clubs?

SevenRooms’ club membership system makes it easy to manage, share and leverage a robust member database across your organization. Plus, centralized access to 360° member profiles across your properties means you can keep members happier and spending more. Find out more about how these businesses have improved operations and generated more revenue with SevenRooms.

What technology is used in membership clubs' food and beverage operations?

Membership clubs use technology like point of sale (POS) systems, CRM systems, direct reservation platforms, automated member profiles, mobile order and pay systems, unified feedback systems, email marketing tools and more to streamline operations and delight members.

SevenRooms is the hospitality industry's leading reservation and restaurant CRM solution designed to give membership clubs and their teams insights to streamline operations and improve member engagement and retention.

Why is membership club CRM software so important?

CRM software lets you store and manage key membership data to improve member experiences and make every member feel like family.

Membership Clubs

Hospitality tools and insights to make every member feel at home

Give members personalized treatment so they feel at home. Customize reservations, tickets and experiences to fit your unique club and over-deliver on member expectations.

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Trusted by leading membership clubs across the globe

Know every member to a tee with detailed guest profiles

Automated, actionable guest data collection using our club management software gives you the insights needed to create personalized experiences that make every member feel like family.

Bring your guests into the inner circle using details and dining preferences in automated guest profiles, like preferred cocktails or favorite bites.
Upgrade the member experience with standard, custom and automated guest tags like "VIP” or "Martini lover.”
Ensure guests get the same personal experience at any club location by hosting guests profiles in a shared CRM database.
Tap into our POS integration to see real-time member spend across club areas or locations.

It’s your club — do things your way with flexible booking and ordering tools

With our club management software, you're in complete control. Set your private club's availability and manage bookings and online orders based on membership status — allowing members to choose their preferred experience.

Maintain your brand’s unique look and feel by creating customizable reservation and online ordering experiences.
Give members control over their dining experiences with personalized reservation upgrades and enticing add-ons.
Simplify operations with a fully integrated CRM that works with front-of-house systems.
Release tiered booking and event inventory and allow top members to reserve your most popular dates and times.

Tailor service to meet member standards with best-in-class table management

Our integrated CRM and table management software automatically collects data to prepare your staff with details about every member, so they can focus on hospitality and incredible guest experiences.

Improve guest relations with actionable, detailed member data that lets you personalize each interaction.
Run consistent, smooth shifts with smart table management.
Centralize VIP and guest communications with Private Line.
Elevate guest experiences with user-friendly, on-site mobile ordering.

Keep members in-the-know with an email marketing solution built for hospitality

Engage guests when they’re not at the club and share branded email newsletters, promotions and event tickets to groups of members or loyalty tiers.

Tie email campaigns back to member reservations and revenue to seamlessly track marketing ROI.
Strengthen member relationships and stay top of mind using email marketing automation and email nurturing.
Explore curated hospitality email templates or build your own to create branded newsletters, promotions, events and more.
Send emails right away or schedule for a future date and time.

“Before SevenRooms, multiple reservation systems made for scattered data collection and operational headaches. Now, not only do we have a consolidated view of our guests; we have the ability to follow up with each one automatically, strengthening those relationships and generating passive revenue in the process.”

Gerhard Lanyi, Brotzeit® International

$89K SGD

SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR

$291K SGD

ADDITIONAL REVENUE GENERATED FROM AUTOMATED EMAILS

$3.27 SGD

REVENUE EARNED PER EMAIL

$89K SGD

SAVED WITH COMMISSION-FREE COVERS IN 1 YEAR

$291K SGD

ADDITIONAL REVENUE GENERATED FROM AUTOMATED EMAILS

$3.27 SGD

REVENUE EARNED PER EMAIL

“SevenRooms gave us the ability to harness guest data and leverage it to personalise the guest experience in a way that was in line with our business goals. Being able to utilise these insights effectively was a definite pull for us.”

Natalia Andrade, Head of Marketing, Fazenda

341K

DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS

78K

NEW EMAIL ADDRESSES ADDED TO CRM DATABASE

£70K GBP

REVENUE GENERATED FROM AUTOMATED EMAILS

341K

DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS

78K

NEW EMAIL ADDRESSES ADDED TO CRM DATABASE

£70K GBP

REVENUE GENERATED FROM AUTOMATED EMAILS

Lifelong members start here

Automatically collect and build guest profiles to reach more guests with hyper-personalized marketing campaigns that drive measurable marketing ROI.

Improve and control every guest experience and build loyalty while managing your brand reputation, all in one place.

Streamline restaurant operations and track ongoing performance while recognizing and greeting guests with ease.

Automatically collect and build guest profiles to reach more guests with hyper-personalized marketing campaigns that drive measurable marketing ROI.

Improve and control every guest experience and build loyalty while managing your brand reputation, all in one place.

Streamline restaurant operations and track ongoing performance while recognizing and greeting guests with ease.

Membership Clubs: Here’s How to Streamline Operations & Delight Members

In this guide to membership club management, we’re focusing in on tips for running your food and beverage outlets more efficiently and profitably.

Learn More

We’ll help you stay a step ahead of your members

The hospitality industry never sleeps and neither does our platform. Focus on your members and let us handle your operations.