The integration will enable Australian hospitality operators to seamlessly integrate data and guest insights across the entire customer journey
SYDNEY (21 June 2021) — SevenRooms, a data-driven guest experience platform for the hospitality industry, is delighted to announce a new integration with Australia-based point-of-sale (POS) platform, OrderMate. The integration, connecting two leading hospitality softwares, will seamlessly integrate OrderMate’s POS order data with SevenRooms’ comprehensive guest experience platform, enabling venues to gain and leverage deeper guest insights for 360-degree views across the customer journey.
The integration will enable hospitality operators to leverage guest insights to power highly personalised service and automated marketing. The partnership will help restaurants, bars and hotels to surface reservation spend and historical purchase data in real-time, using that information to boost revenue and repeat visits through a tailored approach to guest experience.
“We’re thrilled to partner with OrderMate to bring data-driven insights to venues so they can deliver personalised experiences to their guests, bringing them back time and time again,” said Paul Hadida, General Manager Australia at SevenRooms. “Like SevenRooms, OrderMate’s mission is to help hospitality operators run better businesses and with our new integration, we’re enhancing our ability to do just that. For businesses today, data is sacrosanct. By partnering with OrderMate and combining our collective expertise, we’re giving venues the foundation to better understand their customers and deliver the experiences they value, remember and recommend.”
“The marriage of two powerful platforms, SevenRooms and OrderMate, instantly benefits venues and customers alike,” said Julian Perry, Head of Product at OrderMate. “This simple and slick integration provides the operator better patron data while increasing the speed of service. SevenRooms and OrderMate are like-minded partners, together we build tools that enhance customer experience and streamline venue operations. It’s exciting to empower venue operators by allowing them to realise the positive impact of data and automated systems on how they work, market themselves and engage with their customers.”
SevenRooms’ software is used by operators in more than 250 cities worldwide to increase revenue and profitability by leveraging approved guest data to build direct relationships, deliver exceptional experiences, and increase repeat visits and orders.
For more information about SevenRooms and its services, please visit sevenrooms.com.au.
SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, Highgate Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Australian Venue Company, Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, SkyCity Entertainment Group, Memento Hospitality, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf. sevenrooms.com.
OrderMate is the leading hospitality point of sale with one easy solution to help hospitality operators run better businesses. For over 20 years, we have delivered the most advanced POS systems for restaurants, bars and hotels on the market. From intuitive table management solutions and back-of-house reporting to powerful integrations with the best in the industry, you can have the confidence to make smarter decisions, streamline your operations while providing great food and beverage experiences to your customers. ordermate.com.au
Director, Brand Marketing