SevenRooms offers valuable customer insight and deeper guest engagement through its platform
NEW YORK (December 1, 2022) – SevenRooms, a guest experience and retention platform for the hospitality industry, today announced its partnership with Georgia-based Competitive Social Ventures (CSV), a real estate holding company for competitive socializing entertainment concepts inclusive of full-service restaurants, 1920’s speakeasies, live music, game simulators, pickleball courts, and more.
SevenRooms currently enables Fairway Social Alpharetta and Roaring Social Alpharetta to collect guest data and manage reservations in a seamless, intuitive way. Over the coming months, the partnership will bring SevenRooms’ robust platform into additional CSV venues across the greater Atlanta area to help them continue to evolve with the needs of their guests, create exceptional experiences, boost profitability and drive repeat business.
In addition to utilizing SevenRooms’ venue management system and reservation solutions, CSV will incorporate additional SevenRooms features, including review aggregation, marketing automation, and table waitlists. The new set of tools will allow CSV to continue to enhance premium food and beverage offerings and live entertainment beyond walk-ins — while continuing to stay focused on encouraging play through shared experiences.
CSV’s SVP of Sales & Marketing, Brian Harper, previously worked with SevenRooms during his tenure at Topgolf, one of SevenRooms’ entertainment clients, and immediately knew the CSV brand would benefit from this partnership to help meet and exceed the company’s growth plans.
“They held our hand throughout the entire process with the utmost patience and support, making sure we worked together and things were done in line with our brand’s vision,” Harper said.
When reviewing customer feedback and deciding to launch with SevenRooms, Harper said, “It was a non-intimidating approach and felt like a true partnership from the very beginning. So far, the response to SevenRooms’ integration on our site has been nothing but positive.”
“We’re thrilled to be working with Competitive Social Ventures and their incredible portfolio of social entertainment concepts,” said Austen Asadorian, SVP, Sales at SevenRooms. “Brian and his team at CSV have fully embraced the solutions that we have to offer, and already the tools are not only helping them better understand their business, but also the guests that walk through their doors each day. We’re excited to continue building our partnership with CSV, while enabling them with the tools they need to reach success.”
To learn more about SevenRooms, please visit www.sevenrooms.com.
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate Ventures, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, Bloomin’ Brands, sbe, LDV Hospitality, Zuma, Australian Venue Company, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, Live Nation and Topgolf. www.sevenrooms.com
About Competitive Social Ventures
Competitive Social Ventures, LLC (“CSV”) is an Alpharetta, Georgia-based real estate holding company created in 2020 for competitive socializing entertainment concepts. CSV was founded with a vision to create competitive social entertainment brands and supercharge their long-term growth. In an industry positioned for expansion, our partners saw an opportunity to build a company unlike any other, with a family of distinct but complementary brands encouraging play. The uniquely themed entertainment venues are centered around shared experiences, premium food and beverage offerings, and live entertainment.
Bianca Esmond | Director, Brand Marketing
e: [email protected]
Competitive Social Ventures | SVP of Sales & Marketing
e: [email protected]