Research / June 21, 2022
Green Shoots of Optimism for Australia’s Hotel Sector

/ At a Glance
Download this report for key stats on changing consumer behavior in Australia’s hotel sector including:
56% of Australians
hold hotels to a higher standard post-pandemic
More than two-thirds (68%) of Australians
expect flexible cancellation and a refund should their trip be impacted by COVID-19
48% of Australians say they will remain loyal to a hotel if
they receive a complimentary drink or can pre-select an in-room food and beverage amenity upon arrival