Download this report for key stats on changing consumer behavior in Australia’s hotel sector including:
56% of Australians hold hotels to a higher standard post-pandemic
More than two-thirds (68%) of Australians expect flexible cancellation and a refund should their trip be impacted by COVID-19
48% of Australians say they will remain loyal to a hotel if they receive a complimentary drink or can pre-select an in-room food and beverage amenity upon arrival
