Industry Research

COVID Confidence Report

SevenRooms' 2020 Report for Understanding UK Diner Sentiment

At the heart of a restaurant's success lies a truly great guest experience. With this in mind, we took a deep dive into guest expectations when it comes to today’s dining experiences to identify what makes a guest feel confident and comfortable to return time and time again.

SevenRooms' recently release study, COVID Confidence Report, showcases British consumer sentiment, highlighting how hospitality operators need to adapt and cater to a wider range of dining personas and experiences post local lockdowns. The impact on guest confidence as a result of a second round of closures varies greatly, offering UK venues food for thought on how they can build back better. The data includes:

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