Voice AI answers the calls your team can't get to
64% of diners still call to book, and the phone rings hardest when your host stand is already three deep. Voice AI answers every one, books the table directly into your reservation system and updates the guest profile automatically.
- Answers every call 24/7: Reservation requests, cancellations and common questions.
- Recognizes repeat callers: Applies the preferences already on their profile.
- Escalates to your team: Hands off the moment a request needs a person.
- No integration required: Built directly into SevenRooms with same-day go live.
- Dashboard reporting: Call recordings, sentiment and booked revenue in one view.
AI Table Management that optimizes every turn
Your host team makes dozens of seating decisions every hour, each one affecting table turns, wait times and guest satisfaction. Instead of relying on manual guesswork, the SevenRooms seating algorithm weighs party size, historical patterns, and live shift demand, working alongside revenue management to keep more of the night at capacity.
- AI-driven table assignments: The algorithm evaluates 10,000+ combinations per second based on party size, historical data, and live shift demand.
- Accurate seating: Faster, more precise table assignments for a better guest experience.
- Data-informed insights: Maximize revenue per shift.
- Dynamic pricing recommendations: Pricing adjusts based on demand patterns.
AI Note Polish keeps every guest note clean and ready to use
Guest notes entered mid-service are often rushed, inconsistent and hard to action later. AI Notes cleans up those entries automatically, formatting and standardizing them so every profile in your restaurant CRM is clear, structured and ready to use before the next shift starts.
- One-click cleanup: Reformat rushed, inconsistent guest notes instantly.
- Customizable templates: Match your team’s own operational language.
- Review panel: Confirms no critical guest details are missed before saving.
AI Client Insights that personalize every visit
Your staff shouldn't have to hunt for guest information during a busy shift. SevenRooms AI Client Insights instantly highlights guest preferences, behaviors and value while surfacing trends across your venue, giving your team the context they need to deliver memorable, personalized hospitality.
- Highlights guest preferences, behaviors and value at a glance.
- Eliminate the need to dig through notes, tags, or POS history
- Access insights where you already work in the Reservation Slideout, Pre-Shift, and chit printouts.
- Surface meaningful patterns across your venue and group to guide better service decisions
Respond to every guest faster with AI-powered communication
Respond to guest inquiries with AI-assisted writing that helps you engage with guests efficiently and professionally across emails, SMS and reviews. AI Responses ensures every message is tailored to your brand’s tone and resonates with your audience.
- Respond to guest emails, SMS and inquiries in seconds.
- Draft thoughtful replies to positive and negative reviews via reputation management.
- Customize tone of voice and rephrase responses for brand consistency across every channel.
- Build a complete restaurant review management strategy by automating response workflows across top review sites.
Gain valuable intel with AI-powered feedback summaries
Save hours each week with AI-assisted feedback summaries that provide a clear picture of guest sentiment. Gain valuable insights with highlights, lowlights and areas for improvement delivered straight to your inbox.
- Weekly summary of guest reviews and survey responses
- Identify trends and areas for operational improvement
- Enhance guest experiences with data-backed insights
“SevenRooms AI Responses and AI Feedback Summary have offered a highly efficient and effective way to respond to reviews with personal and professional language. It changed responding to multiple reviews from a 30 minute task, to a 5 minute task, creating more time to focus on remedying guest low lights and our in person presence. The AI responses are thorough and the ability to rephrase allows for us to find the perfect response for each guest.”
181%
INCREASE IN MESSAGES SENT IN LESS THAN A MINUTE
898%
INCREASE IN REVIEWS RESPONDED TO
85%
DECREASE IN TIME TO RESPOND
181%
INCREASE IN MESSAGES SENT IN LESS THAN A MINUTE
898%
INCREASE IN REVIEWS RESPONDED TO
85%
DECREASE IN TIME TO RESPOND
Restaurant AI tools built for busy front-of-house hospitality teams
9 Genius Ways Restaurants Are Using AI (and How You Can, Too)
Discover the top ways restaurateurs around the globe are using AI across operations, guest communications, data and marketing.
