Reservations & Waitlist
Manage Walk-Ins Seamlessly and Turn Them into Loyal Guests with Automation
Efficiently handle walk-ins with ease & provide a great first experience, and use powerful marketing automation to keep them coming back. SevenRooms allows you to capture guest data from every visit and create personalized marketing campaigns that drive repeat visits and increase long-term loyalty.
Book a demo
Tell us a little about yourself and we'll reach out. This form is for restaurants inquiring about working with SevenRooms. Please do not use this form to try to make a reservation.
Book more reservations without paying commission fees
91% of guests discover restaurants from commission-free marketing channels. Book reservations from your website and reach more guests online by tapping into the world's most popular search, social media and marketing channels through SevenRooms, without paying cover fees.
Increase sales and profitability by upselling 24/7
Accelerate growth and open new streams of revenue by offering special experiences, like chef’s tasting menus, or events, like live music.
Fill last-minute cancellations without lifting a finger
Capitalize on excess demand by automatically filling seats with high-value guests by sending out alerts when you get cancellations.
Keep bookings in the family
Share reservation data and table inventory across your portfolio by automatically offering tables at nearby sister venues, keeping guests in your ecosystem and away from the competition.
Manage walk-ins seamlessly while delivering accurate wait times
Accommodate walk-ins or last-minute bookings by letting guests join a virtual waitlist and reduce abandonment rates with accurate wait times.
Keep up with guests before, during and after service
Use automated emails and text messages to send booking reminders and surveys to stay in touch and build better relationships.
“We’ve been able to reduce our fees by over 50%. We serve nearly a million customers annually, so those dollars add up. If I look at reservations booked through our website directly, with SevenRooms powering our booking widget and helping us drive clients to our website, we’ve seen bookings through our websites are at about 35-40%.”
$400K
REVENUE FROM
EMAILS IN 2021
$76K
SAVED WITH COMMISSION-FREE COVERS & ORDERS
$7.43
INCREMENTAL REVENUE EARNED PER EMAIL
$400K
REVENUE FROM
EMAILS IN 2021
$76K
SAVED WITH COMMISSION-FREE COVERS & ORDERS
$7.43
INCREMENTAL REVENUE EARNED PER EMAIL
"The ROI from SevenRooms was greater than we imagined. With SevenRooms, we were able to reduce the costs associated with third-party booking fees and the cost of staffing our reservations team by more than half. There is no other system on the market that could have gotten us these results, and we certainly couldn’t have done it alone."
50%
REDUCTION IN ONLINE MARKETING COSTS ACROSS 11 RESTAURANTS GLOBALLY
57%
REDUCTION IN RESERVATION TEAM STAFFING COSTS
50%
REDUCTION IN ONLINE MARKETING COSTS ACROSS 11 RESTAURANTS GLOBALLY
57%
REDUCTION IN RESERVATION TEAM STAFFING COSTS
“As a company, we really focus on personalising the guest journey on and offline. SevenRooms gives us the opportunity to do that. We can leverage guest insights and data based on recency, frequency, value and purchase behaviour. And the segmentation that is possible through condition-based auto-tags is a game changer for us in terms of marketing.”
341K
DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS
£70K
INCREMENTAL REVENUE GENERATED BY AUTOMATED EMAILS
78K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
341K
DIRECT, COMMISSION-FREE COVERS IN 7 MONTHS
£70K
INCREMENTAL REVENUE GENERATED BY AUTOMATED EMAILS
78K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
7 Things to Consider Before Choosing a Restaurant Reservation System
Armed with a strong marketing strategy and the right tech tools, restaurant operators can work to flip that equation on its head. Enter: the restaurant CRM system.
