Blog / September 30, 2018
Introducing Mobile 4.0: Seven Features To Save Time Every Day
Elise Musumano
Here at SevenRooms, we have two types of customers who log into our system:
- Users logging in from desktop, on a web browser — typically marketers, reservationists, owners, finance teams, and other back-office staff members.
- Users logging in via our mobile app — most often front-of-house staff using an iPad at the host stand, staff walking the floor to update table statuses from an iPhone, or a GM or Director of Hospitality checking in remotely.
Quick-Add for Walk-Ins
When a walk-in comes in and a table is empty, you want to be able to seat them as quickly as possible. Now you can do that in two quick taps. Before: You had to click on a table, press Add Walk In button, go through the regular walk-in wizard that asks you about party size, duration, and seating area, and then finally press Seat. Now: Click the table that you want to seat your guests at, and we’ll show you the two most likely party size options for that table. Press one, and that’s it. No wizard necessary.Floor Plan Editor
We’ve been hearing from customers that there is a need to edit floor plans more easily from iPad. So we built this out just for you.- Clone tables rather than starting from scratch
- Rotate tables to the exact degree you want them at
- One-click-align multiple tables at once
- Add rectangular tables and structural elements
- Change dimensions, colors, and add text (hello, emojis!)
- Add a grid-mode background so you can see if your tables are flush right or left
Waitlist Predictability
(Note: This feature applies to dining accounts, only!) Now, whenever you add a guest to Waitlist on iPad, we’ll recommend a wait time for you. You can either click the blue “Add to Waitlist” button as a shortcut, or pick from the drop-down.- You can lean on a powerful algorithm that optimizes seating 10,000 times in 2 seconds.
- You can quickly toggle between seating areas to see check wait time for each.
- Your guests know when they should be ready and how far they can go while they wait, decreasing the time it takes them to show up once you send them an SMS text.