Off-Premise Operations
A restaurant order management system that puts you in control with our off-premise software.
Know your delivery & pickup customers
Guest profile tags help you collect an unprecedented amount of data that you can leverage to enhance the off-premise experience and retain more customers. Easily identify your online ordering “regulars” and your big spenders, creating the opportunity to acknowledge them with a little something extra in their next bag. Because on- and off-premise data is visible on every guest’s profile, you’ll be able to instantly recognize when a valuable online ordering customer arrives to dine on premise.
Centralized Menu Management System
With SevenRooms’ restaurant menu management software, you can create an online ordering menu that maximizes profitability. Our intuitive digital menu builder lets you easily design and update your menu with pictures, prices, modifiers and upsells on different menu items.
Streamlined Order Management System
Save time and manage delivery and pickup orders with ease with our fully-integrated restaurant online ordering platform. SevenRooms lets you manage off-premise orders alongside reservations, so you can run a smooth service in your dining room and ensure efficient delivery and takeout operations at the same time. Two-way SMS texting allows for easy, real-time communication with customers, while in-app real time triggers give guests insight into order status.
Easy last-mile delivery integration
Our restaurant order management system works seamlessly with the technologies you already use to streamline operations from end to end. With the option to use your own delivery drivers or take advantage of courier integrations with DoorDash Drive, Orkestro, Drive Yello and others, last-mile delivery restaurant operations have never been simpler.
All the Order Management System Tools you Need to Succeed.
At the core of the SevenRooms platform is the world’s best CRM software for restaurants — but that’s just the beginning. We help you build strong customer satisfaction before guests even enter your space, and we ensure you stay top of mind as you strengthen your connection and bring guests back again and again. The best part: It’s all automated and updates in real time.
Interested in…
Delivery & Pickup
Eliminate third-party fees and drive customer retention with direct delivery and pickup orders.
CRM & Guest Profiles
Your customers, your data, your relationships. All wrapped up in one restaurant CRM system.
“After implementing SevenRooms at MINA Family Kitchen, it’s clear how important guest data is in helping us curate and customize experiences for our guests. This rings especially true when managing delivery and takeout orders.”
Ashley Keeney, Director of Administration
MINA Group
Tools & Resources
Blog / January 28, 2021
Blog / October 23, 2020
FAQ
Yes! SevenRooms serves as your direct online ordering system on your website, Google and social media channels. We will never prevent you from working with third-party food and beverage delivery channels like DoorDash, Uber Eats or Deliveroo, that can put your brand in front of potential new customers. With SevenRooms, you can convert third-party customers into direct online ordering customers, turning them into loyal regulars that save you money in the long run.
Yes! Our products are designed to work together — meaning you’ll get even more value by using them in tandem. Our online ordering solution includes the same great communications and marketing features we offer for reservations and waitlists, including automatic direct feedback surveys, review aggregation, automatic profile building, and automated email campaigns that are proven to increase repeat orders.
We help you increase the profitability of online ordering in two ways. First, we help you increase direct, commission-free orders by providing you with a fully whitelabeled ordering site that is accessible via your website, Google listing, social media platforms and other channels. Then, our marketing automation software helps you convert third-party customers into direct customers, and drive repeat business.