Conference content and conversations will highlight how hospitality operators can automate their profitability and sales while creating deeper, long-term guest relationships
NEW YORK (October 11, 2023) — SevenRooms, a guest experience and retention platform for the hospitality industry, today announced that the company will host its inaugural hospitality summit, Shift by SevenRooms, in London on October 23, 2023. The one-day conference will focus on how operators can shift their businesses to embrace change and create a more sustainable future for themselves and the industry. Shift will provide the opportunity for operators to engage with their peers, gain access to proven strategies for success, and ignite powerful revenue growth for their businesses.
Founded with a commitment to driving innovation within the evolving global hospitality industry, SevenRooms empowers operators to build more profitable businesses through a focus on marketing and operations to foster guest relationships and enhance guest experiences. This proactive, data-driven approach to hospitality has been adopted by leading hospitality brands throughout the world. From London and New York, to Sydney and Singapore, to Hong Kong and Dubai, the SevenRooms platform is now used in more than 1000 cities globally by category-leaders including Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, José Andrés Group, Union Square Hospitality Group, Bloomin’ Brands, The Wolseley Hospitality Group, Harrods, Dishoom, Fortnum & Mason and many more.
“We are thrilled to bring our inaugural summit, Shift, to our customers, providing a forum to help them drive sales and profitability automatically while delivering more magical experiences to their guests,” said Joel Montaniel, CEO & Co-Founder of SevenRooms. “Shift aims to empower operators to focus on making and keeping more money, growing their covers not their workload, creating more regulars, and amplifying their brand to drive profitability and sales.”
Session tracks throughout the summit will dive into key themes in today’s industry including the critical role retention marketing and marketing automation play in hospitality, growth strategies for revenue management, using guest insights to drive profitability and creating sustainable sales momentum. Operators will walk away with actionable insights to embrace change in their restaurants, build deeper communities with their guests and each other, and differentiate their businesses and brands to create a more sustainable future.
Shift will feature educational insights from the SevenRooms co-founders, sessions with leading operators and industry experts, including Emeritus Professor of Operations Management at Cornell University Sherri Kimes, product spotlights, peer-to-peer networking and connection moments, and other engagement opportunities. Shift is co-sponsored this year by Peoplevine, Tripleseat, and Lightspeed.
To learn more, please reach out to your SevenRooms account manager.
SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate Ventures, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf. www.sevenrooms.com