Success Story / September 19, 2022
Brotzeit® Drives $291K SGD of Incremental Revenue in 1 Year Across 4 Singapore Venues
Founded in Singapore in 2006, Brotzeit® has grown into one of the world’s leading German casual dining franchises. Currently operating 13 outlets across 5 countries, the restaurants are known for their world-class beer list, convivial atmosphere and family-style dishes.
Going into 2020, Brotzeit® had a tech stack as tall as a beer stein. Working with multiple reservations systems and loyalty programs at once made processing bookings difficult and consolidating guest data nearly impossible. Time-consuming, manual marketing outreach placed further strain on their operations. Seeking a single technology partner that could provide a unified view of their guests and a better understanding of their relationship with the brand, the team turned to SevenRooms.
In this case study, you’ll hear from Brotzeit® International’s Gerhard Lanyi about how they used SevenRooms to:
- Drive direct, commission-free booking across their owned online channels
- Leverage robust reporting tools to track guest sentiment
- Boost incremental visits with powerful marketing automation tools