Success Story / May 6, 2022

Hilton Manchester Deansgate Leverages Marquee F&B Outlets to Drive Revenue, Attract More Guests

With more than 6,800 properties spread across 120 countries, Hilton is synonymous with hospitality. Flagship brand Hilton Hotels & Resorts accounts for nearly 600 of these properties, including the four-star Hilton Manchester Deansgate. Catering to a diverse clientele of corporate and leisure travelers as well as locals, the hotel was looking for creative ways to leverage their marquee F&B outlets to drive more revenue while attracting more guests.

In this case study, you’ll hear from Hilton Manchester Deansgate’s Director of Operations about how they used SevenRooms to:

• Merchandise, promote and cross-sell each of their venues’ distinct offerings
• Capture incremental revenue up-front with prepaid reservation upgrades
• Eliminate third-party commission fees on every reservation
• Reduce no-shows and late cancellations to nearly zero