CRM
Turn customer data into your competitive edge
In a dining scene as competitive as Melbourne, SevenRooms helps you stand out by capturing every guest interaction, from favourite tables to wine preferences, and turning it into rich guest profiles that power personalised service and marketing at scale. SevenRooms CRM isn’t just a guest database—it’s a differentiator.
Guest Experience
Personalise guest experiences at every touchpoint
With SevenRooms, you can create seamless, tailored experiences at every stage — from online bookings and waitlists to in-service dining and post-visit engagement. A connected journey transforms every interaction into an opportunity to build loyalty.
Operations
Smarter front-of-house for more profitable shifts
SevenRooms helps your team run more efficiently and profitably — automating bookings, reducing no-shows and optimising floor plans in real time. Whether it’s the holiday season or a packed Saturday night, your team stays in sync with tools that maximise your venue’s flow.
Marketing
Marketing tools built to drive loyalty and revenue
89% of Aussies say they’d sign up for restaurant marketing to receive personalised, exclusive offers. SevenRooms makes it easy to capture guest data and send tailored email and SMS campaigns that make diners feel special. With built-in automation and real-time reporting dashboards, you’ll boost loyalty, grow sales and track ROI with confidence.
“We always saw SevenRooms as a great reservation platform and liked how seamless it was for our guests. But over time, we’ve realised the data we collect in the backend is so much more valuable than we ever thought. We can use it to create a personalised guest experience, enhanced by little touches like remembering dietary preferences or acknowledging repeat visits. These are the dot-connectors that make guests feel valued.”
$256k AUD
SAVED WITH DIRECT COMMISSION-FREE COVERS IN 1.5 YEARS WITH SEVENROOMS
$112k AUD
GENERATED FROM AUTOMATED EMAILS IN 5 MONTHS
33K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
$256k AUD
SAVED WITH DIRECT COMMISSION-FREE COVERS IN 1.5 YEARS WITH SEVENROOMS
$112k AUD
GENERATED FROM AUTOMATED EMAILS IN 5 MONTHS
33K
NEW EMAIL ADDRESSES ADDED TO CRM DATABASE
Featured Content
Experience SevenRooms: A demo designed for Melbourne restaurants
Ready to see how SevenRooms can transform your venue? We’ll walk you through the tools and strategies Melbourne’s top operators use to run tighter shifts, fill more seats and build stronger guest relationships.
Tailored to your venue: From smart floor plan optimisation to personalised marketing campaigns, we’ll show you exactly how SevenRooms fits your service style and business goals.
Local expert insights: We’ll share data-driven strategies and best practices designed for Melbourne restaurant businesses—from proven ways to reduce cancellations and fill seats, to delivering the kinds of guest experiences that keep diners coming back and visitors talking.
No pressure, just insights: Explore the platform at your own pace. Ask questions, see what’s possible and decide if we’re the right fit for your team.
