Your Hospitality, Powered by Data

SevenRooms’ Guest Experience and Retention platform helps hospitality operators create exceptional experiences that boost profitability and repeat business.

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Create unforgettable moments for every guest

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Each step of the guest journey matters. You need a platform built to keep up. SevenRooms’ Guest Experience and Retention platform gives you control of and insight into the entire guest experience, from takeout orders and reservations to turn times and customer satisfaction. SevenRooms’ solutions break down data silos to deliver a complete view of each guest’s on- and off-premise preferences.

Armed with these critical insights — and automated tools that save your staff time — you’ll create experiences and build relationships that keep guests coming back for more.

CRM, Data & Guest Profiles

Integrations & APIs

Here’s how SevenRooms works

Acquire

Own your direct digital experience

With SevenRooms, guests interact with your brand, your way — from the moment they book a reservation, join the waitlist or place an online order. You control your digital presence across direct, organic, and third party channels to maximize revenue and profitability.

Engage

Make the ‘wow’ moments happen

SevenRooms takes care of the heavy lifting behind the scenes, so your front-of-house team has the freedom — and insights — to greet guests with care, run a smooth service and execute takeout orders flawlessly. Plus, with guest profiles that build themselves, you’ll have a 360-degree view of every guest. You’ll make sure every experience — whether in your dining room, at a poolside cabana or for a to-go order — delights diners and brings them back for more.

On-Premise Operations

Off-Premise Operations

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Retain

Drive repeat business, automatically

Create more regulars on the regular without any additional staff or expertise. Let feedback inspire your next great idea as you track guest sentiment across every property and marketing channel. Automated, personalized marketing campaigns run while you sleep to bring guests back and keep you top of mind. Hospitality that works 24/7.