Own Your Direct Digital Experience
Your customers, your brand, your way. The best hospitality guest experiences start with SevenRooms.
Direct relationships for unforgettable experiences
With SevenRooms, your guest relationships start before diners even walk through the door. Our white-labeled solution puts your brand front and center — without the fees of a third-party platform. Every SevenRooms solution is tied to a centralized guest database so you own your data right from the start. From there, you can easily create experiences and communicate directly with your guests.
The building blocks of a great experience are integrated into the SevenRooms guest journey. Direct hospitality reservation tools guide diners to available dates or your nearby properties to fill more seats. An integrated waitlist with two-way SMS lets you communicate directly with guests in real time. And the sky’s the limit on your creative presale events and promotions, thanks to secure digital payment tools.
/sevenrooms By the numbers
620+ million
guest bookings through SevenRooms
$450+ billion
in guest spend tracked
$5+ million
saved with direct online ordering in 12 months
How it works
Delivery & Pickup
Turn your takeout business into a profit-driver — and collect guest data from the start — with a digital ordering experience that reflects your in-person hospitality. With SevenRooms you can offer direct online ordering on your website, social media profiles and across your channels — and bypass third-party fees. But don’t worry, you’re not restricted from working with other online ordering partners.
Reservations
Connect guests to reservations via their favorite booking channels and help them sidestep “no availability” messages. Branded tools creatively showcase your dining options and experiences, and automatically guide diners to nearby sister locations if their venue of choice is booked. Consolidated data in the SevenRooms platform helps you understand the full value of direct bookings across your locations.
Waitlist
Make the wait more engaging for your diners — while gathering data for your business. Let guests join your waitlist from anywhere via Google, your website or your social channels to set expectations and avoid crowded host stands. Integrated, real-time SMS messaging alerts diners the moment their tables are ready. And, because your waitlist, seating and reservations are all tied together, SevenRooms can automatically optimize your floor on the fly, keeping wait times accurate and to a minimum.
Events & Experiences
Level up the visit before guests even arrive. Apply your creativity to build and presell offers, experiences, events and special menus. With SevenRooms, reservations turn into a commitment to dine — and a source of anticipation for your guests.
Mobile Order & Pay
Prioritize speed, safety and diner preferences by putting the power to order and pay at customers’ fingertips. Contactless tools let guests view menus, order and pay directly through QR codes on their own devices, whether they’re poolside, in your dining room or at the bar. And because menus are digital, you can serve more customers with less staff and customize menus based on location, time of day, location and more.
Achieve your goals, on your terms
Build Your Brand
Your business, your platform. Turn every touchpoint into a moment that showcases your brand and boosts your reputation.
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Increase Retention
Connect directly with guests to power next-level relationships and experiences that turn first-timers into regulars.
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Drive Revenue
Maximize covers, orders and check sizes with the platform that puts you in control of the entire guest journey.
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“With SevenRooms, we reduced third-party booking fees and reservations team costs by more than 50%. No other system on the market could have gotten us these results, and we certainly couldn’t have done it alone.”
Louisa Gavin-Cowan, Group Reservation & Communications Manager
ZUMA
