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Bring Guests Back, Automatically

Restaurant marketing solutions that increase loyalty and repeat business without any extra headcount or special expertise.

Data & tools that drive repeat business


You don’t need a degree in marketing to crack the code on loyalty. Our marketing automation solutions eliminate the manual work and guessing games. Out-of-the-box campaigns deliver personalized marketing for every guests and are proven to drive incremental orders, visits and overall customer retention.

Our reputation management tools serve as the foundation for your word-of-mouth strategy. You’ll capture feedback fast, so you can stop spending time searching for feedback and start spending that time acting on it to improve your guest experience.

/sevenrooms By the numbers

162% increase

in email marketing open rates for SevenRooms customers

400% growth

in marketable guest databases

$100 million

in additional revenue generated by our customers in 2020

How it works

Feedback

Guest Feedback

Capture feedback first, before it’s posted online. Send automated post-order and post-visit surveys to capture the guest feedback you need to offer better experiences. With daily feedback summaries, you’ll stay on top of reviews to identify weak spots and make quick improvements. And with survey responses linked to guest email addresses, you can quickly smooth over negative experiences so guests feel heard, instead of turning to social media or third-party review sites.

Aggregation

Review Aggregation

Track and analyze all your reviews from one place. Diners tend to post reviews to their platform of choice, leaving your staff to track them down all over the internet. SevenRooms’ restaurant marketing solutions automatically bring all your reviews into one place. That means, you spend less time searching for reviews and more time acting on feedback to tweak your menu, improve your service and create new offerings.

Marketing Automation

Marketing Automation

SevenRooms’ restaurant marketing solutions elevate your team’s game, and can even handle marketing for you. Build and send personalized offers and experiences based on customers’ purchases and favorites. Eliminate manual follow-ups by segmenting email campaigns your way, with specific messages for lapsed regulars, big tippers and more. Maximize the value of every campaign and boost your biggest ROI drivers with advanced tracking that lets you optimize your efforts.

Achieve your goals, on your terms

“If we can get guests to come back in here for a second or third time, that means money in our pockets. That means increased revenue, and ultimately more regulars and VIP guests. SevenRooms helps us do that.”

Tim Hollingsworth, Chef & Founder
OTIUM

Let’s drive your business forward