Data & tools that drive repeat business
You don’t need a degree in marketing to crack the code on loyalty. Our marketing automation solutions eliminate the manual work and guessing games. Out-of-the-box campaigns deliver personalized marketing for every guests and are proven to drive incremental orders, visits and overall customer retention.
Our reputation management tools serve as the foundation for your word-of-mouth strategy. You’ll capture feedback fast, so you can stop spending time searching for feedback and start spending that time acting on it to improve your guest experience.
/sevenrooms By the numbers
in email marketing open rates for SevenRooms customers
in marketable guest databases
in additional revenue generated by our customers in 2020
How it works
Capture feedback first, before it’s posted online. Send automated post-order and post-visit surveys to capture the guest feedback you need to offer better experiences. With daily feedback summaries, you’ll stay on top of reviews to identify weak spots and make quick improvements. And with survey responses linked to guest email addresses, you can quickly smooth over negative experiences so guests feel heard, instead of turning to social media or third-party review sites.
Track and analyze all your reviews from one place. Diners tend to post reviews to their platform of choice, leaving your staff to track them down all over the internet. SevenRooms’ restaurant marketing solutions automatically bring all your reviews into one place. That means, you spend less time searching for reviews and more time acting on feedback to tweak your menu, improve your service and create new offerings.
SevenRooms’ restaurant marketing solutions elevate your team’s game, and can even handle marketing for you. Build and send personalized offers and experiences based on customers’ purchases and favorites. Eliminate manual follow-ups by segmenting email campaigns your way, with specific messages for lapsed regulars, big tippers and more. Maximize the value of every campaign and boost your biggest ROI drivers with advanced tracking that lets you optimize your efforts.